Microsoft Mouse and Keyboard Center doesn't recognize Sculpt Comfort Keyboard (Windows 8.1 x64)

Hi werefrog. No, this doesn't make any sence. So, I've tried: Reinstalling Microsoft Mouse and Keyboard Center from v2.2 to v2.3; Performing a clean boot; Manually installing HID-compliant devices drivers for mouse (which is not present) and keyboard; Disabling and enabling again Legacy USB support in BIOS; Reconnecting wireless receiver between several USB ports, including USB 3.0 ones; Dancing with other BIOS settings and drivers. Nothing helps. So it seems to me like software (MS Mouse Kbd Center) is bad and/or it doesn't either support Windows 8.1 or my keyboard (maybe only without mouse). Anyway, what should work just doesn't work. Maybe the problem is in Intel drivers, but seriously, do I need to uninstall ALL Intel USB drivers for that "kind of software" to work? The site below fixed my Cyborg Mouse and keyboard so it should get you going. I posted how I fixed mine but perhaps yours has a different fix. I left out the 3 w's. tomshardware.com/s/Microsoft+Mouse+and+Keyboard+Center

WHY THE **** is Microsoft not fixing this issue, which has been around since Win 7 was introduced?

MS Mouse KBd Ctr not seeing

the very MS Mouse that

MS 8.1Pro 64b(my setup) has just reported

"MS MOUSE DRIVERS SUCCESSFULLY INSTALLED_ Your Device is Ready to use!" ???????

This is where MS pisses off so many users who say t'**** with 'em, and go to Mac.

I am running win 7 enterprise 64bit with the exact same issues as detailed above/below. Un/re-installed drivers provided on the MS HW site. Is there any support for the various LOCK keys? If not I plan to return to Amazon.

UnInstall Bluetooth drivers and re-install Bluetooth drivers meant for Windows 7 or Windows 8.0 in "Windows 7 Compatibility Mode".

I had tried all suggestions and troubleshooting steps including disabling power saving options, doing a factory reset and clean install of Windows 8.0 / 8.1 but I continued to have problems with Microsoft Bluetooth mice (w/o USB dongles) randomly disconnecting. The ONLY solution that worked for me was un-installing existing Bluetooth drivers from Control Panel as well as Device Manager and re-installing Bluetooth drivers meant for Windows 7 or Windows 8.0 in "Windows 7 Compatibility Mode". The key here is installing Bluetooth drivers in "Windows 7 Compatibility Mode" by right-clicking the Bluetooth EXE file > Properties & selecting "Windows 7 Compatibility Mode". Avoid Bluetooth drivers meant for Windows 8.1. Luckily, my touchscreen laptop manufacturer (Acer) had both Windows 7 & Window 8.0 Atheros Bluetooth drivers for my model on their support website. Additional side-benefits I noticed after doing this:

1. All three models of built-in Bluetooth Microsoft mice (Microsoft Scuplt Touch, Sculpt Comfort & Bluetooth Notebook Mouse 5000) started working perfectly without any sudden disconnects or freezing;
2. The overall mouse operations also became lot smoother and predictable;
3. Windows Power Management started working perfectly with the laptop going into sleep / standby nicely and waking up instantly without any lockups or WiFi issues
4. CPU / Fan noise is much quieter-- it seems the Bluetooth drivers installed as I suggest are more "in harmony" with the rest of the system.
5. Everything including the Bluetooth mouse is working great for almost a week since I made these changes. I promptly updated my complete system image backup with the new setup.

Yes.  Identical keyboard in the desktop set and it works with no issues.  Had it for a couple of months now with no issues.  Note that the desktop set IS listed as supported, yet the keyboard by itself isn't.  Go figure.

I originally bought the keyboard and had the aforementioned issues with the software not recognizing the keyboard (see my earlier threads).  I returned the keyboard and bought the desktop set with the Sculpt Comfort Keyboard and Mouse.  The keyboard and mouse were instantly recognized; no driver installation was needed.  How hard can be for MS to add the lone keyboard to its detection driver?  It's not an old keyboard.

You are saying that the Microsoft Mouse and Keyboard Center does recognize your keyboard with the Sculpt Comfort Desktop?

That's simply ridiculous, it's a shame for Microsoft, because the keyboard are sold separated in my country and I believe that in others too. 

Even at the official Microsoft site they are not announcing the Sculpt Comfort DESKTOP yet. 

I don't know when they are going to release support to the keyboard alone. But I will have to live with it, that's because I already paid for my keyboard and only God knows when they will start to sell the kit here. 

At least it is working.