I had just tried microsoft update and when nothing happened I used the "NET STOP WUAUSERV to stop it (as just closing does not work until I do it from task manager) then this appeared in the window from microsoft:
The site cannot continue because one or more of these Windows services is not running:
· Automatic Updates (allows the site to find, download and install high-priority updates for your computer)
· Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)
· Event Log (keeps a record of updating activities to help with troubleshooting, if needed)
To make sure these services are running:
- Click Start, and then click Run.
- Type services.msc and then click OK.
- In the list of services, double-click on Automatic Updates and then click Properties.
- In the Startup type list, select Automatic and click Apply.
- Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.
- In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.
- In the Startup type list, select Manual and click Apply.
- Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
- In the list of services, double-click on Event Log and then click Properties.
- In the Startup type list, select Automatic and click Apply.
- Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
If this does not resolve the problem you may request help from one of the following resources.
For self-help options:
For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues)
I followed the procedure and found that "service status showed stopped but the rest were as they should be. Also note that you do not have to click on properites as you are already there when you double click on any of the services. I then restarted with the WUAUCLT /DETECTNOW and low and behold it has been downloading the updates in the background. They do not show up in the check your recent updates but if you go to Add and remove programs in control panel and check show updates they will appear. I think the trick was to stop the express or custom update using the NET STOP WUAUSERV then do the restart with WUAUCLT /DETECTNOW after I got out of services. (note that there is a space between wuauclt and /detectnow. and that it sometimes takes a while before the window that is showing it stopping actually closes. The first time I did it it took about 2 minutes before the blinking underscores worked there away accross the box the the window closed, Since then it is down to about 5 seconds.
Good luck