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Original Title: Issue with Windows Store.
Split from-
Every time I attempt the reset for the store (Store and other apps routinely crash after the Win 8.1 update). I receive the below error message:
All device drivers are up-to-date (and have not changed since when it did work)
Anti-Virus is the same as it was when everything worked (Norton AV)
I launched a command prompt with administrative rights and ran "wsreset.exe". The screen flashes over to the store, then crashes back to the start screen. When returning to the desktop, the following error is found:
I ran system file checker, with administrative rights, and it reported back with no issues:
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes it was after I installed the update which messed the store up and they tried to fix it and used what other people had posted on the web about permissions to try to do so. He made the backup after he'd tried the usual WSReset and scannow etc. They didn't charge me as I kicked up a fuss about it, it was supposedly left open for them to come back to me when they'd found a fix but they never did.
But did the MS tech get the same PurgeCaches error, or has that manifested itself since then?
If he got it as well, I don't see what you have to gain by reverting to the Registry version which applied back then.
Yes he did but if I reinstall that one it eliminates the problem i was facing with mine showing "enable inheritance" whereas yours showed "disable inheritance" as that original one showed "disable inheritance"
OK, but before you go troubleshooting afterwards, install the May 13 security patches first otherwise you'll be putting you machine at risk from exploits.
I restored the registry backup but then undid it as it didn't seem to make a difference to them.
No updates were removed in the process.
The permissions already say "Owner - System" and the "disable inheritance" button is showing so they are as they should be so not quite sure what else can be done as far as permissions are concerned.
