How to fix Event Viewer ID 2002, 1017 & 3007?

Hi,

I would request you to perform Clean Boot as suggested by Praseetha. You may get the errors in event manager if any third party programs conflict with Windows system files. A clean boot helps eliminate software conflicts.

Disclaimer: After you have finished troubleshooting with Clean Boot, follow these steps from section “How to reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.

Hope it helps.

The errors appear after clean boot.

In addition SFC /SCANNOW didn't find any issues.

Creating a new PC user didn't solve it.

Using LODCTR /R didn't solve this issue as well...

Hi,

1. Which security software\ antivirus are you using?

Follow these methods and check if it helps:

Method 1: I would suggest you to scan your computer with Microsoft Safety Scanner, which would help us to get rid of viruses, spyware, and other malicious software. The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

**http://www.microsoft.com/security/scanner/en-us/default.aspx**

Also refer to this link: **http://windows.microsoft.com/en-us/windows-8/how-find-remove-virus**

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

Disclaimer: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Method 2: Confirm that your hard disk or your file system is not damaged.

a) Go to Start Page.

b) Type: CMD

c) The Apps page will come up.

d) Right click command prompt

e) Click “Run as Administrator” on the bottom pane.

f) If you get the User Account Control prompt. Click Yes to continue.

g) At the Command Prompt, type Chkdsk /r /f

Important: While performing scanning on the hard drive if any bad sectors are found on the hard drive when scanning tries to repair that sector if any data available on that might be lost.

Hope this helps.

I use bitdefender and Malwarebytes

Chedsk turned out with no errors

Hi Gil,

Sorry for the late reply, It is not recommended to use multiple antivirus program on the computer. It may cause system stability. For more information refer this link:

Should I use more than one antivirus program?

http://blogs.msdn.com/b/securitytipstalk/archive/2013/01/22/should-i-use-more-than-one-antivirus-program.aspx

I would suggest you to temporarily disable antivirus program and firewall and check.

Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope this helps.

But one is anti maleware and the other is anti virus