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I have had this desktop set for about 4-6 months.
It works great. The only problem is that the letter "C" can not be capitalized with either the left or right shift key.
The only way that I can get a capital "C" is to use the CapsLock key, and then it will type a capital "C".
It does not appear to be a hardware issue, it almost acts like a software/firmware issue.
I am running Windows 7 Enterprise 64 bit version.
I have switched this keyboard to a different computer with the same symptoms.
I would love to hear your thoughts.
Thanks for your time.
Bill Wilson
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I had the same problem.
Neither updating the software of removing the battery did work for me.
However, after a while I figured out that one of the function keys (F2) was tilted. I fixed that and now it works.
Actually you can reproduce the problem. Press down a function key and try typing. Everything works except for capital c.
Hope that helps
Best
Konstantin
Update: I did update the software but no change. Called Microsoft to get a replacement and had to pop the batteries out to get the product ID # to process the replacement. Would you believe once I did that and put them back in, it started working? Seriously, I used it all day with no issues.
When I read this comment, I thought this is the most stupidest thing I have read today! But guess what, my F3 key was under iPhone's corner. And your solution worked!
Never thought something like this. You are awesome!
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I can't believe this had such a simple solution that actually came up first in my search. I never would have looked at that, but indeed, my F2 key was stuck. Brilliant.
