Sculpt Ergonomic Keyboard - Capital "C" not working.

Anonymous
2014-01-24T07:10:49+00:00

I have had this desktop set for about 4-6 months.

It works great. The only problem is that the letter "C" can not be capitalized with either the left or right shift key.

The only way that I can get a capital "C" is to use the CapsLock key, and then it will type a capital "C".

It does not appear to be a hardware issue, it almost acts like a software/firmware issue.

I am running Windows 7 Enterprise 64 bit version.

I have switched this keyboard to a different computer with the same symptoms.

I would love to hear your thoughts.

Thanks for your time.

Bill Wilson

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-21T13:04:51+00:00

Hi,

I had the same problem.

Neither updating the software of removing the battery did work for me.

However, after a while I figured out that one of the function keys (F2) was tilted. I fixed that and now it works.

Actually you can reproduce the problem. Press down a function key and try typing. Everything works except for capital c.

Hope that helps

Best

Konstantin

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Anonymous
2014-03-07T00:52:26+00:00

Update: I did update the software but no change. Called Microsoft to get a replacement and had to pop the batteries out to get the product ID # to process the replacement. Would you believe once I did that and put them back in, it started working? Seriously, I used it all day with no issues.

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  1. Anonymous
    2015-05-03T04:09:14+00:00

    I'm having the same issue, except with the M key! It's driving me nuts.

    Check your F7 key.  It may be stuck in the pressed position.  Get it to come back up (just tap it).  Then M should work just fine.

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  2. Anonymous
    2015-05-03T04:06:22+00:00

    My F7 key was stuck and was causing my SHIFT+m to malfunction.

    Once I pressed the F7 key it popped back into place and then SHIFT+m produced a capital M.

    Thanks

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  3. Anonymous
    2015-04-23T23:49:26+00:00

    Same problem. Shift + C not working and sometimes volume would mute without my input. I read the above and noticed my F2 button was stuck. All god now.

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