USB port malfunctioning, always says "USB Device not recognized"

Anonymous
2014-07-15T05:39:18+00:00

I have a samsung laptop, model number NP350E7C-A01US. Every time I insert anything into one of my four USB ports, I get the error: "USB Device not recognized".

You can see the laptop here: https://www.samsung.com/us/support/owners/product/NP350E7C-A01US

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-07-27T21:13:45+00:00

    How are you trying to connect? The windows network UI or the netgear wizard. If you look in device manager and in Networking does the device show up? Windows key + x > networking see if there are multiple wireless adapters and disable the extra one if there is another active wireless. There should be a icon that shows device status in the netfear tools or on the desktops

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  2. Anonymous
    2014-07-27T22:24:25+00:00

    No worries, I fixed the problem :) I went through a ton of stuff and then plugged it into a different USB port and it worked.

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  3. Anonymous
    2014-08-01T23:16:56+00:00

    I have a new error, how can I fix this problem? (I have already tried reinstalling)

    Problem signature:

      Problem Event Name: BEX

      Application Name: stvoyHM.exe

      Application Version: 0.0.0.0

      Application Timestamp: 3adde3c8

      Fault Module Name: StackHash_bce7

      Fault Module Version: 0.0.0.0

      Fault Module Timestamp: 00000000

      Exception Offset: PCH_9D_FROM_ntdll+0x0003D72C

      Exception Code: c0000005

      Exception Data: 00000008

      OS Version: 6.3.9600.2.0.0.768.101

      Locale ID: 1033

      Additional Information 1: bce7

      Additional Information 2: bce733ff85b8e55584ffc91009a35ab3

      Additional Information 3: 4e09

      Additional Information 4: 4e09a2070bde0ce35fea04a421b46cab

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=280262

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\WINDOWS\system32\en-US\erofflps.txt

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  4. Anonymous
    2014-08-02T08:21:03+00:00

    c0000005 is a buffer overrun. http://en.wikipedia.org/wiki/Buffer_overflow. I don't know how to explain it without giving you a headache. It basically means something tried to access memory that it wasn't supposed to. Sometimes a bug and sometimes a virus. The Virus will try and overwrite good memory with their evil data in an effort to sneak in. I legitimate program can do this if there is a bug in it but either way the data execution protection will see it and stop it just incase it is a virus. http://technet.microsoft.com/en-us/library/cc738483(WS.10).aspx 

    So don't panic it doesn't mean there is a virus. But it does mean you should run some scans just in case. If it is a free game and you don't trust I would double check it.

    You can run dism /online /cleanup-image /restorehealth To open the elevated cmd prompt use windows key + x > Command Prompt Admin

    Drivers are a cause of this. So make sure the are all updated which they should be. The graphics driver is the first one to look at. If it is a game and doesn't have any high graphics requirements you can disable the graphics adapter in device manager and use the Basic Display Adapter to see if the issue stops. If it does then it has to do with he graphics card drivers most likely.

    Did you get a crash when it happened? If you did you can start a new thread and upload the mini dump files to a file sharing site and post the link. I can read it but If it isn't obvious I will never find it :)

    There are a few people on here that mainly focus on this type of issue.

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  5. Anonymous
    2014-08-02T20:56:29+00:00

    Running Star Trek Elite Force

    http://www.eightforums.com/gaming/24652-running-star-trek-elite-force.html

    See Control Panel\All Control Panel Items\Troubleshooting\Programs\ Program Compatibility Troubleshooter

    FAQ's on Compatibility

    http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/FAQ?Length=12

    Have you tried right-clicking on the shortcut to the program, or the .exe, and selecting the "Run As Administrator" option?  Do so even if your user is an Admin.

    Try right-clicking on the actual Setup.exe and selecting the "Run As Administrator" option?  Do so even if your user is an Admin.

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