USB port malfunctioning, always says "USB Device not recognized"

Anonymous
2014-07-15T05:39:18+00:00

I have a samsung laptop, model number NP350E7C-A01US. Every time I insert anything into one of my four USB ports, I get the error: "USB Device not recognized".

You can see the laptop here: https://www.samsung.com/us/support/owners/product/NP350E7C-A01US

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-08-15T02:28:17+00:00

    If you right click it > properties > Compatibility > then choose windows 98/me and select run as admin does it help. Not sure if you tried it.

    I asked about the specs wrong I meant to ask if you knew what the system requirements were to run the game. I was curious how old it was and if it was 16bit. I think only windows 8 32 bit can run a 16bit app. There are some emulators out there but I don't know if that is the issue.

    When I get a few min, I am going to look into the USB issue to see if we can get it to work

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  2. Anonymous
    2014-08-15T01:53:55+00:00

    Here is the thing: I have a few different .exes that can run the game, each one is made for the game, but they are all a bit different. They can all work. So I can currently play the game just fine, but I just want to get this exact .exe to work. 

    The game was made for windows 98/me I think lol. I definitely have the specs for this game.

    It does not open an adobe product. 

    It definitely has a hard time accessing other files. It always says it doesn't have a map, and when it finishes downloading, it still can't read the map it just downloaded LOL.

    Right, I'll do that.

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  3. Anonymous
    2014-08-14T22:01:09+00:00

    Try this:

    http://www.eightforums.com/gaming/24652-running-star-trek-elite-force.html

    What version of windows was the game made for? You don't have the specs for the game do you? It could be a graphics issue. Maybe running it with a lower resolution lower graphics bit.

    Perhaps disabling the graphics driver and running the game just to check.

    I wouldn't disable DEP it is there to protect against memory access violations. Just because the game is clean doesn't mean something can't piggy back on to it or its memory space. And turning it off can let a possible security threat spread. Here is some basic info about DEP

    http://windows.microsoft.com/en-US/windows-vista/Data-Execution-Prevention-frequently-asked-questions

    I am thinking it is possibly old code that is doing something that it isn't supposed to but the newer version of windows catches it. For example, SQL 2008, maybe it was 2005, wouldn't install on windows 7 because Microsoft didn't close a window before opening a new one. So it would error because you were always supposed to close that window before creating a new one. But it there was a bug in previous versions of windows that never caught the error.

    When you play the game does it open an abobe product? If so what version. The sandbox is more of a guess and how to change it depends on what the game uses to play. If it is an Adobe product or something else let me know and I'll see if we can change the setting. Usually its only an issue when it tries to access files outside of its domain which usually applies to games that play in the browser and try to access local file system. But if it plays locally it shouldn't have an issue but it could be. The sandbox was a guess and I wasn't sure if you meant it couldn't access other files. I'm rambling so I'll let you try that stuff.. Also, can you go back to the other thread and mark a few answers as helpful or answered to bring them to the top so others don't have to sort through everything

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  4. Anonymous
    2014-08-14T20:24:00+00:00

    So, is there any way to choose a folder to sandbox? Or do I have to just disable DEP for my system? Is there any alternative?

    Regarding the USB security settings, the only items I saw are as follows:

    And on top of that, the COM+QC was the only one I could edit.

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  5. Anonymous
    2014-08-11T23:06:31+00:00

    Since it isn't installed it probably runs in its own sandbox so it isn't allowed to interact with anything outside of its own files. Does it use a flash based player to display it. Maybe getting a newer version installed would help. I can't remember the name of the other flash player for games on is adobe air the other, I think, is shockwave. Could be it doesn't know how to use graphics accelerators correctly. Maybe disabling them in your graphics card settings will help it play better

    By the way, regarding your USB issue try this and see if that port has a different security permission set to it then the working ones

    To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

    To open Component Services and find the application's security properties:

    1. Click Start, and then click Run.
    2. Type comexp.msc, and then click OK. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
    3. To locate your application, click Component Services, click Computers, click My Computer, and then click COM+ Applications.
    4. Right-click the application name, and then click Properties.
    5. In the application properties dialog box, click the Security tab, and then adjust the security settings to allow the requested operation to complete.

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