Blank Screen after Installing Windows 8.1?

Anonymous
2013-10-18T03:00:41+00:00

I installed Windows 8.1 earlier today, and the process finished without any trouble. However, a few minutes after reloading, Windows forced me to log off. When I logged back on, there was only a blank screen with a cursor. I activated task manager and a warning appeared stating, "?CreateRect@Value@DirectUI@@SAPEAV12@HHHH@Z could not be located in the dynamic link library C:\Windows\System32\Windows.UI.Immersive.dll".

I've ran sfc scannow several times, and after viewing the log file each time it says it's repairing corrupt files "Windows.UI.Immersive.dll", "ActionCenterCPL.dll", "slmgr.vbs", "ActionCenter.dll.mui", and "slwga.dll" from store.

Each time after running the scan, the computer will repeat the same process: it will work normally for a few minutes (one or two), and then force me to log out once again with the blank screen greeting me again if I log back in.

I've tried uninstalling all of my drivers, my antivirus program, and a few other programs, yet the problem has persisted each time. Does anyone have any idea how this could be fixed? "Windows.UI.Immersive.dll" seems to be appearing a lot, but I'm not familiar with its function and how the installation could be affected by it.

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

75 answers

Sort by: Oldest
  1. Anonymous
    2013-12-14T08:49:51+00:00

    Is it possible you could tell me/us how to do that?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-15T13:05:51+00:00

    I am unable to run new task from task manager. All I see is the black screen even if I run it in safe mode. kindly guide me how possibly this blank screen error could be removed.??

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-18T11:46:30+00:00

    I installed Windows 8.1 earlier today, and the process finished without any trouble. However, a few minutes after reloading, Windows forced me to log off. When I logged back on, there was only a blank screen with a cursor. I activated task manager and a warning appeared stating, "?CreateRect@Value@DirectUI@@SAPEAV12@HHHH@Z could not be located in the dynamic link library C:\Windows\System32\Windows.UI.Immersive.dll".

    I've ran sfc scannow several times, and after viewing the log file each time it says it's repairing corrupt files "Windows.UI.Immersive.dll", "ActionCenterCPL.dll", "slmgr.vbs", "ActionCenter.dll.mui", and "slwga.dll" from store.

    Each time after running the scan, the computer will repeat the same process: it will work normally for a few minutes (one or two), and then force me to log out once again with the blank screen greeting me again if I log back in.

    I've tried uninstalling all of my drivers, my antivirus program, and a few other programs, yet the problem has persisted each time. Does anyone have any idea how this could be fixed? "Windows.UI.Immersive.dll" seems to be appearing a lot, but I'm not familiar with its function and how the installation could be affected by it.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-12-18T13:55:09+00:00

    press ctrl+alt+del to open task manager

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-12-18T13:59:26+00:00

    Hi,

    Try replacing the Windows.UI.Immersive.dll file in Windows Activation Technologies folder or better delete the WTA folder and restart.

    Was this answer helpful?

    0 comments No comments