My BlueTooth disappearance on windows 8.1 :O

Hi Mohamed,

Follow these steps and check if it helps.

a. Press Windows Logo + R and type services.msc and press Enter

b. Now find Bluetooth Support Service and double click on it

c. Now, click on Log On tab.

d. In the This account text box, type NT AUTHORITY\LocalService

e.Set both Password fields blank,

f. Click Apply and then OK.

Hi Mohammed,

I would suggest you to follow these methods and check if it helps.

Method 1:

Updated drivers might be available through Windows Update. When you check Windows Update, click View available updates to see if an updated driver is available for your device.

Refer:

Keep your PC up to date with Windows Update

http://windows.microsoft.com/en-US/windows-8/windows-update#1TC=t1

Method 2: If that does not help, I would you check if Bluetooth Support service is started.

a. Press Windows key + R, type services.msc and press OK.

b. Now, find Bluetooth Support Serviceand start it and set it as Automatic.

Method 3:

I would suggest you to download and install the latest Bluetooth drivers from manufacturer's website and check if it helps.

http://support.toshiba.com/support/driversResults?freeText=c50-a172

Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.

Hi Nadim,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

What is the make and model of the computer?

Method 1:

Run the Hardware and devices troubleshooter to troubleshoot the device:

a. Press Windows key to launch the Start screen.

b. Type “Troubleshooting” without quotes and click on Troubleshooting.

c. In the new window, click View all on the left pane.

d. In the list of options, click on **Hardware and devices.**e. Click Next and follow the on-screen instructions.

If the issue persist try Method 2

Method 2: Roll back the driver and check if it helps.

You may try the steps below to roll back driver.

1. Right click Start

2. Open Device Manager

3. Locate and double-click the hardware device whose driver you need to rollback

4. In the properties dialog box, click the Roll Back Driver button

5. Click Yes when you are asked, “Are you sure you would like to roll back to the previously installed driver software?”

6. Restart Windows after the previously installed driver is reinstalled

Note: You can roll back only to the previously installed driver and not to the drivers installed before it.

Also Refer to the following Microsoft help article and check if it helps.

http://windows.microsoft.com/en-gb/windows-8/why-isnt-windows-finding-device

Keep us posted on the status of the issue and I’ll be glad to assist you further.

Hi,

 I would suggest you to run the troubleshooter and check.

a: Press Windows logo + W to open the search box.

 b: Type troubleshooting, hit enter.

 c: Now click Hardware and sound.

 d: Now click Hardware and devices and then click Next.

Check if you are able to connect. Also refer this thread.

http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/bluetooth-file-transfer-problem-fsquirtexe-on-win/1ef0d68b-6f5e-42d9-819b-50d05d2a703d

Thanks and regards

John