You could use a USB drive if you have one, mine is a 16 gigabyte model and it worked just fine. You can just search the Microsoft website for "recovery Windows 8.1" download the program and put the recovery files on he disk/USB drive. My twitter is drb2018 and if you want to send my pics of the errors of the computer I can walk you through step by step.
That's what I did. Downloaded the installer from Microsot onto an 8GB USB 3 stick. Download went fine. Installation and system restet took several minutes (normal) and was successful. PC restarted and started "preparing for automatic repair"!!!
I also tried all sorts of things with the command prompt. I even did a disk check which found loads of errors in the system, but for some reason was unable to fix them!
HEY, BILL GATES, THIS IS A MAJOR PROBLEM THAT'S BEEN PISSING OFF A LOT OF PEOPLE, INCLUDING MYSELF, FOR TOO LONG. IT'S BEEN WEEKS NOW AND IT LOOKS TO ME LIKE YOU REALLY DON'T GIVE A SHEET. HOW MANY EMPLOYEES DO YOU HAVE IN YOUR COMPANY? HOW LONG IS IT GOING TO TAKE FOR SOMEONE TO START DEALING WITH THIS??? MY MOM'S BEEN UNABLE TO USE HER FIRST COMPUTER FOR WEEKS NOW. I GOT HER AN APPLE MACBOOK AIR. IT WORKS FLAWLESSLY. SHE TOLD ME WE SHOULD HAVE BOUGHT THIS INSTEAD OF A COMPUTER! I FEEL SORRY FOR ALL THE COMPUTER MANUFACTURERS WHO ARE STUCK WITH YOUR OS. ONE DAY, THEY WILL ALL SWITCH TO LINUX, OR EVEN ANDROID! I'M WRITING THIS ON MY REFURB 3-YO MACBOOK PRO RETINA. SO FAR, 0 PROBLEM, 0 CRASH/FREEZE, 0 WAIT TIME. I TURN IT ON, LOGIN AFTER 2 SECS AND IT GETS TO WORK INSTANTLY. I'M ABOUT TO TURN IT OFF. I'VE GOT 6 PROGRAMS RUNNING, AND 150 TABS OPEN IN FIREFOX. THAT SHOULD TAKE 5 SECS FOR THE PROGRAMS TO CLOSE + 2 SECONDS FOR THE SYSTEM TO SHUT DOWN. WHEN YOU TREAT PEOPLE LIKE SHEET, YOU KNOW THE REST...
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