Change PC Settings link is broken after update to windows 8.1

Anonymous
2013-10-19T02:20:50+00:00

After updating to windows 8.1 Change PC Settings link is broken. After clicking on it nothing is opening and landing into Start screen.

I tried from Administrator account with no luck.

I am unable to change the settings.

Please help me how to restore Change PC Settings.

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2013-11-17T18:30:59+00:00

Struggled with Store, Settings, Skydrive etc not working.

Got the Store working and some other apps too using dowloaded troubleshooters from Microsoft, but PC Settings was a no go as well as Skydrive and Photos.

I made a new user using admin tools in control panel and PC Settings was working for this user so I knew it could work and after much more digging around I found this thread here:

http://social.technet.microsoft.com/Forums/sqlserver/en-US/c4147bcc-a430-43fe-b4e9-f999552568da/81-store-apps-wont-load?forum=w8itprogeneral

It had all of the steps I used to get the Store working again and those that had failed on the pc settings, and then this:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifest.xml

Right click the start button and open a command prompt and then paste the above and hit enter.

PC settings working without even needing to reboot, hope this helps someone, paste it forward into other threads you all have no doubt looked at w/o finding this solution.

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  1. Anonymous
    2013-10-19T16:18:05+00:00

    Hi Santosh,

    1. Did you update from Windows 8 or Windows 8.1 Preview?
    2. What is the make and model of the computer?

    Let’s try the following steps and check.

    Method 1:

    You may try to reset Windows app Store and check if it helps.

    Follow the steps to clear Windows Store cache memory:

    a. On the desktop screen, press Windows and R key to open run box.

    b. TypeWSReset.exe and hit Enter.

    c. Restart the computer and check if it helps.

    Method 2:

    Make sure you have installed all the available Windows Updates including the optional driver and firmware updates.

    You may also refer to the computer manufacturer website and try installing the latest version of chipset and other device drivers.

    Method 3:

    You may perform a clean boot and check if it helps.

    A clean boot helps to verify if any third party application services or startup item is causing this issue.

    How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

    **Note:**After you have finished the troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” to boot the system in normal start up.

    Method 4:

    If the issue persists, you may perform a SFC Scan and check.

    Please follow the steps to perform SFC Scan:

    a. Press “**Windows Key + Q”**to open Charms Bar.

    b. Type “cmd” without quotes in the search box.

    c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

    d. Type **‘sfc /scannow’**without quotes and hit Enter.

    Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

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  2. Anonymous
    2013-10-25T03:34:47+00:00

    I am having this problem also. I have tried all of the above steps to no avail. Any suggestions? I updated from windows 8 and I'm on a Sony Vaio VPC-EC2TFX/WI laptop. This is really frustrating, as certain settings can only be accessed from this app.

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  3. Anonymous
    2013-11-09T06:37:19+00:00

    I am having the same problem as "santosh" above.  My computer is a Toshiba Qosmio x505-Q887 laptop.  I'm not sure how this problem started, but if I move mouse to the right, click "Settings", then "Change PC Settings", all I get is a blank screen.  I waited to see if it would respond, but even after 10-15 min there is nothing.  It was working fine before that, but I believe I hit "Start" then clicked on my picture on the top right, clicked "ASP.NET Machine Account", then logged back into my account.  After that, this is when I started having the problem.  I have tried everything you suggested above.  Any fixes yet?

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  4. Anonymous
    2013-11-09T06:40:18+00:00

    Oh, by the way, the Store also is having the same problem - it is not responding.  In fact, none of the Metro "built-in" apps are working (i.e. Photo, SkyDrive, etc.)  What is going on???

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