"Error R6034: An application has made an attempt to load the C runtime library incorrectly." while trying to update iTunes. Tried reinstalling, but get error "Windows error 1114"

Anonymous
2014-01-24T20:07:52+00:00

Original Title: Runtime Error R6034

When I was updating my Itunes library I got a pop window with this message:

Runtime error

Program C:\ Program files (x86)\itunes exe.

R6034

An application has made an attempt to load the C runtime library incorrectly.

Please contact the application support team for more information

I tried repairing itunes to no avail and then uninstalled itunes and tried reinstalling it but when I tried to reinstall it I get another error message (Windows error 1114)

Can you help me?

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-01-24T23:21:02+00:00

Hi,

This appears to be a new issue that the iTunes users are experiencing while trying to update to the latest version of iTunes in Windows 7. I checked in the Apple support sites and found out that uninstalling iTunes and then reinstalling it by running the installer with Administrator privileges has resolved the issue for many users with similar problems.

You may refer to the replies made by the user turingtest2 in the following threads from Apple Support forums, the steps are properly described there:

https://discussions.apple.com/message/24609674#24609674

https://discussions.apple.com/message/24616175#24616175

The steps that were voted as helpful in those discussions are as follows:

First, uninstall each one of these programs from your computer:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support
  • Bonjour
  • Apple Application Support

Then, download and save the iTunes installer by going to this link: http://www.apple.com/itunes/download/

And finally, reinstall iTunes by running the saved installer file with elevated permissions. Here is how you can do that:

  1. Right click on the downloaded installer.
  2. Click on Run as Administrator.
  3. Click Yes or Continue when Windows asks for your consent.

This should help you resolve this issue. If you are still not able to get the iTunes program working properly, you might also want to post your query in the Apple iTunes Support Forums. Here is the link to those forums:

https://discussions.apple.com/community/itunes/itunes_for_windows

Let us know how it goes. We will be glad to be of further assistance. Thank you and have a good day!

Was this answer helpful?

4 people found this answer helpful.
0 comments

42 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-02-07T20:44:25+00:00

    Worked for me, many thanks for the details.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-02-06T19:00:42+00:00

    Ok I found this to work to get rid of it:

    Chose to "Repair" the install (right click on it and choose this option in Add/Remove programs).  It still came up with the error (twice) saying it couldn't start the Apple Mobile Device service but I clicked Ignore both times.  When this was complete I could then uninstall it and finally.

    This was the final hurdle for me. Thnx sooo much for sharing.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-02-05T22:17:56+00:00

    I followed these directions and everything is about back to normal - thanks!

    When I went to the apple link (in the "Then" step) I didn't see just the installer so I just downloaded iTunes like a first timer.  Had to do the "Run as Administrator" step and manually open and I was off and running again for the first time since January 25 - when the iTunes update showed up.  I'll be thinking twice before just casually accepting one of those again.

    I used Zune while iTunes was having it's issues.  To get most of the tunes I acquired during iTunes down time (some moved to iTunes when it started again and some didn't) I made a playlist within Zune, copied to disc, shut down Zune.  Reinserted the disc and when Autoplay opened, selected "open folder to view files".  Collapse to form one file, copy and paste directly to desk top.  The tunes show up individually and when clicked on they import into iTunes just fine.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-02-05T03:44:44+00:00

    I followed these directions and at first they didn't help. But what I had to do was go into iTunes download's "properties", then "compatibility", then under "privilege level" click the box for "run as administrator", then apply and ok. I also changed where the files would be downloaded, I had two program files folders and I chose the opposite one. This then worked. THANKS A LOT guys, I have been dealing with this for 2 weeks scouring the internet and recovering my computer multiple times to no avail. Hope this works for someone else too on the first try. Good luck :-)

    Was this answer helpful?

    0 comments