In the end I just rolled the system back to a restore point that corresponded with the last successful Microsoft Update and that fixed whatever was causing the problem. New updates load fine now.
Windows 7 Update fails with error code C000000D - Windows Update encountered an unknown error
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Anonymous
I tried running windows update from the action center today and now get this error message. Last successful update was a couple of weeks ago. Rebooting the computer makes no difference. I have run the windows update troubleshooter found on the update error window available under the "Get help with this error" link and it says that it fixed two problems (Service registration is missing or corrupt - Fixed, Problems installing recent updates - Fixed) but windows update still refuses to run. The troubleshooter did return one puzzling piece of information; it said "Windows Version: 6.1, Architecture: amd64" when in fact Windows, when asked, will say that it is a "Intel Core i7-2600k" (3.4GHz quad core sandy bridge to be specific).
Are there any suggestions how I might troubleshoot or fix the update failure?
In the WUDiagTempFolder\windowsupdate.log file I did find this section that referred to this error:
2014-08-03 19:21:53:067 1184 2208 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-03 19:21:53:067 1184 2208 Agent *********
2014-08-03 19:21:53:067 1184 2208 Agent * Online = Yes; Ignore download priority = No
2014-08-03 19:21:53:067 1184 2208 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-08-03 19:21:53:067 1184 2208 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-08-03 19:21:53:067 1184 2208 Agent * Search Scope = {Machine}
2014-08-03 19:21:53:069 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:13:089 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:13:113 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp with dwProvFlags 0x00000080:
2014-08-03 19:22:28:138 1184 2208 Misc FATAL: Error: 0xc000000d when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp
2014-08-03 19:22:28:138 1184 2208 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp are not trusted: Error 0xc000000d
2014-08-03 19:22:28:138 1184 2208 WuRedir FATAL: Quorum check failed: c000000d
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: DownloadFileInternal failed for http://ds.download.windowsupdate.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190194
2014-08-03 19:22:50:247 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:50:262 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:50:263 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:50:267 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:50:270 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp with dwProvFlags 0x00000080:
2014-08-03 19:22:50:276 1184 2208 Misc FATAL: Error: 0xc000000d when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp
2014-08-03 19:22:50:276 1184 2208 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp are not trusted: Error 0xc000000d
2014-08-03 19:22:50:276 1184 2208 WuRedir FATAL: Quorum check failed: c000000d
2014-08-03 19:22:50:277 1184 2208 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0xc000000d
2014-08-03 19:22:50:277 1184 2208 Agent * WARNING: Online service registration/service ID resolution failed, hr=0xC000000D
2014-08-03 19:22:50:277 1184 2208 Agent * WARNING: Exit code = 0xC000000D
2014-08-03 19:22:50:277 1184 2208 Agent *********
2014-08-03 19:22:50:277 1184 2208 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
It looks like a file is not trusted by the machine. How might this be fixed?
Windows for home | Previous Windows versions | Windows update
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Anonymous
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Anonymous
2014-09-23T17:30:08+00:00 under this reg key are there are no entries that point to dlls from Entrust?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\OID\EncodingType 0
(Thinking the uninstall may not have fully removed it)
Nothing with "entrust" in the name. I've already searched and remove all registry items (as well as disk files) that included "entrust" in their names.
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Anonymous
2014-09-27T14:15:54+00:00 Hello All,
As mentioned in the earlier post, I would request you to perform In Place upgrade.
In case you have tried all the troubleshooting steps provided above, I would request you to perform In-Place Upgrade.
To perform In-Place upgrade, please follow the steps provided in the below Microsoft Article:
Note:
Make sure that you backup all important data on an external drive before you perform In-Place upgrade.
You will require Windows 7 installation media (USB/CD/DVD) to perform In Pace upgrade.
Hope these steps help you in resolving the issue, do reply so that we can guide you further.
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Anonymous
2014-09-29T02:20:50+00:00 I encountered same problem, and downloaded 360safe, now is able to download Windows updates from this app, even though Windows Update itself still shows it could not search for new updates.
Down from the link below:
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Anonymous
2014-10-01T14:39:49+00:00 Hello Xiaofeng,
Thank you for posting your query.
- Have you tried all the suggestions provided earlier in this thread?
If not, please try the suggestions provided earlier and check.
The issue may have been caused due to third party software conflict. Perform clean boot and check if the issue still persists.
Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
Refer to the link to perform clean boot.
How to perform a clean boot in Windows
Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.
Hope this information is helpful. Please do let us know the result, we’ll be glad to assist you.
Thank you.