Determining Motheboard and properly updating BIOS?

Anonymous
2014-03-14T18:40:36+00:00

I'm having trouble trying to determine exactly what motherboard I have and what BIOS update I need for it.  I have determined that my current configuration is:

FOXCONN 2AB1 Motherboard

AMD 785G Chipset

AMD SB700 Southbridge

American Megatrends Inc BIOS

Version 6.05 January 18th 2011

BTW I have a Windows 7 Ultimate HP Pavilion p6720f Desktop PC.

I don't really understand where to go to find the proper BIOS update, I have tried both the FOXCONN and AMI websites with no luck.  The HP website makes no sense, when I look at BIOS updates listed under my computer, two different ones are listed.  Neither of them sounds at all like my motherboard or current BIOS.  They are called H-RS880-UATX Motherboard BIOS Update and N-Alvorix-RS880 Motherboard BIOS Update.  How in the world do I know what BIOS update I need to install?

Any help is greatly appreciated!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-15T03:50:38+00:00

I feel like contacting HP to update my BIOS is a little bit of overkill, isn't their a reliable way to find the correct update online and do it yourself?

I suggested contacting HP support since determining what BIOS update is required has not been possible.

They should be able to point to which update is required for your computer.

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  1. Anonymous
    2014-03-15T04:54:46+00:00

    If thats what you suggest, thats what I will try.  I always post to the forums here before calling customer service because from experience, I get much better help here.  My concern is that I will call HP and tell them the exact same information I have provided here, and if people here cant help me find out what BIOS update my motherboard needs, then someone on the phone will have just as much trouble.

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  2. Anonymous
    2014-03-15T14:43:15+00:00

    I understand where you are coming from but HP built the PC. They should know.

    If an error is made in updating the BIOS it could make your PC unusable.

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  3. Anonymous
    2014-03-15T15:06:01+00:00

    I can't open 7zip dump files, but if I could,  I would be able to tell from the crash  dump (depending on whether or not certain drivers were loaded or not) what the model your motherboard is. Use windows 7 native zip utility and I will give it a shot.

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  4. Anonymous
    2014-03-16T04:04:15+00:00

    I am completely aware of how careful I need to be in updating my BIOS, which is why I posted here.  I will call HP and post back here with the results.

    Thanks for the advice.

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