Determining Motheboard and properly updating BIOS?

Anonymous
2014-03-14T18:40:36+00:00

I'm having trouble trying to determine exactly what motherboard I have and what BIOS update I need for it.  I have determined that my current configuration is:

FOXCONN 2AB1 Motherboard

AMD 785G Chipset

AMD SB700 Southbridge

American Megatrends Inc BIOS

Version 6.05 January 18th 2011

BTW I have a Windows 7 Ultimate HP Pavilion p6720f Desktop PC.

I don't really understand where to go to find the proper BIOS update, I have tried both the FOXCONN and AMI websites with no luck.  The HP website makes no sense, when I look at BIOS updates listed under my computer, two different ones are listed.  Neither of them sounds at all like my motherboard or current BIOS.  They are called H-RS880-UATX Motherboard BIOS Update and N-Alvorix-RS880 Motherboard BIOS Update.  How in the world do I know what BIOS update I need to install?

Any help is greatly appreciated!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-15T03:50:38+00:00

I feel like contacting HP to update my BIOS is a little bit of overkill, isn't their a reliable way to find the correct update online and do it yourself?

I suggested contacting HP support since determining what BIOS update is required has not been possible.

They should be able to point to which update is required for your computer.

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  1. Anonymous
    2014-05-11T10:05:45+00:00

    Here is the new System Information file:

    https://onedrive.live.com/?cid=D4639762BC255B34&id=D4639762BC255B34!413

    It was not obtained in safe mode.

    Also uploaded at that link are the windows logs you requested.

    Impressive that you have your own computer troubleshooting website, you must really know your stuff!

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  2. Anonymous
    2014-05-11T08:15:47+00:00

    You need to study the error reports.

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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  3. Anonymous
    2014-05-11T07:32:38+00:00

    True, but why would my GTX 650 arrangement work fine for a month and then start to crash?  I did not connect any new components that required power before it started to crash.

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  4. Anonymous
    2014-05-11T07:17:51+00:00

    You can connect too many devices for the power supply to support.

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