Remote desktop connection. An internal error has occurred.

Anonymous

Hello,

The error occurs on a Windows 7 Home computer.

I connect successfully through a Sonic Wall VPN client.

I can ping the IP address of the remote computer.

I run remote desktop (using IP address of the remote computer) and get error:

"Remote desktop connection. An internal error has occurred."

It used to work flawlessly and all of a sudden quit working.

Please advise.

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Answer accepted by question author

Anonymous

To resolve this issue, I performed the following actions:

Open RDP

Enter the IP address of the remote computer

Click Show Options

Click Experience

Uncheck Reconnect if the connection is dropped

Click Connect

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Answer accepted by question author

Anonymous

Please close the case.

I fixed it.

It was a VPN configuration problem on the Sonic Wall.

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48 additional answers

Anonymous

2016-04-20T07:18:24+00:00

Hello Gouri,

Thank you for sharing information with us.

I hope that steps provided by you may help other Windows users.

I appreciate it.

Thank you
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Anonymous

2016-08-02T09:03:07+00:00

Hello Todd,

Thank you for letting us know the resolution.

I hope this may help other users facing same issues.

Thank you
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Anonymous

2016-08-16T19:54:03+00:00

I have had this problem in the past. I managed to resolve it by running "sfc /scannow" and flushing the dns "ipconfig /flushdns" Should do the trick.
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