Remote desktop connection. An internal error has occurred.

Anonymous

Hello,

The error occurs on a Windows 7 Home computer.

I connect successfully through a Sonic Wall VPN client.

I can ping the IP address of the remote computer.

I run remote desktop (using IP address of the remote computer) and get error:

"Remote desktop connection. An internal error has occurred."

It used to work flawlessly and all of a sudden quit working.

Please advise.

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Answer accepted by question author

Anonymous

To resolve this issue, I performed the following actions:

Open RDP

Enter the IP address of the remote computer

Click Show Options

Click Experience

Uncheck Reconnect if the connection is dropped

Click Connect

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Answer accepted by question author

Anonymous

Please close the case.

I fixed it.

It was a VPN configuration problem on the Sonic Wall.

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48 additional answers

Anonymous

2016-04-05T00:52:40+00:00

In my case, the issue was being caused by asymmetric routing. The solution was to turn off one of the two NICs.
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Anonymous

2016-04-05T01:56:47+00:00

Hello,

Thank you for your response.

Apart from suggestions provided by PineHut, you may also post your question on TechNet forums to get better assistance from IT professionals.

TechNet forum

https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro

Thank you
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