Remote desktop connection. An internal error has occurred.

Anonymous

Hello,

The error occurs on a Windows 7 Home computer.

I connect successfully through a Sonic Wall VPN client.

I can ping the IP address of the remote computer.

I run remote desktop (using IP address of the remote computer) and get error:

"Remote desktop connection. An internal error has occurred."

It used to work flawlessly and all of a sudden quit working.

Please advise.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

To resolve this issue, I performed the following actions:

Open RDP

Enter the IP address of the remote computer

Click Show Options

Click Experience

Uncheck Reconnect if the connection is dropped

Click Connect

0 comments

Answer accepted by question author

Anonymous

Please close the case.

I fixed it.

It was a VPN configuration problem on the Sonic Wall.

0 comments

48 additional answers

Anonymous

2014-05-27T14:12:57+00:00

I'm having a similar issue. What was the resolution?

Here too!! What was the solution?
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2014-05-17T17:05:44+00:00

I'm having a similar issue. What was the resolution?
Was this answer helpful?

10+ people found this answer helpful.

0 comments No comments
Anonymous

2014-02-27T12:40:15+00:00

Hello Kenneth,

Thank you for your update on the issue!

We are glad to know that you found a resolution to the issue. Your effort to work on this issue is greatly appreciated.

Please feel free to reply, in case you face any other issues with Windows in future. We'll be glad to assist you.

Thank you.
Was this answer helpful?

5 people found this answer helpful.

0 comments No comments