Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2014-12-20T21:04:39+00:00

    Thank you very much, problem fixed

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  2. Anonymous
    2014-12-21T03:04:30+00:00

    Hi Eugenio and Carlos,

    Thank you for keeping us updated about your issue and good to hear that your issue is resolved. Please feel free to post your query on the forum again if you have any concern related to Windows.

    Regards.

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  3. Anonymous
    2014-12-24T23:44:25+00:00

    Please run the following in a Command Window to re-register the Store app:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    FYI folks, I held off doing the 8.1 upgrade worried about losing my apps.  Finally took the plunge 2 months ago when 8 started messing up my Bluetooth (it would not let me access Bluetooth settings anymore).

    My software setup (in case yours is similar): 8.1 Pro MCE, Symantec Endpoint Protection, Genie Timeline 2014, and very little else "installed" - I run a lot of freestanding apps just for this reason.

    1. Upgraded to 8.1 MCE with minimal issues:

       a. Had to change my Microsoft Account to an Admin account

       b. Had to disable Symantec

       c. NOTE: also downloaded 8.1 DVD just to be safe.

       d. Reset Microsoft Account to Regular User no problem after the upgrade

    1. I instantly had problems accessing Windows Update, but PC Settings & Store were working

       a. Ultimately fixed Windows Update by re-installing Symantec (apparently it didn't quite make it through the upgrade in one piece)

    1. About 15 days later, Bluetooth flaked out - turns out I could no longer access PC Settings or the Store

       a. Ultimately I had to elevate my Microsoft account back to Admin & disable Symantec for the powershell hack (see quoted post) + app.diag.cab to work.

       b. NOTE: Don't get me wrong - if I ran either with elevated privileges (using a local Admin account for the UAC) it "said" it worked, but didn't actually work until I elevated the login Microsoft account.

       c. After that I could reset the Microsoft account back to Regular User with "no problem"

    1. Yes, about 15 days later the Bluetooth flaked out again.  Of course PC Settings was inaccessible again too.  I'm convinced it's either Symantec or Genie Timeline causing the problem (more likely the former), but repeating 2.a. seems to bring it right back.

    Everything's running fine again, but I hate repeating the process over and over again.

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