Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2014-09-26T20:07:48+00:00

    Hi, You may try to reset store-Proxy in an elevated CMD:

    netsh

    winhttp

    import Proxy source=ie

    restart pc

    Finally, after working overtime, in the very Moment it seems, this fixed it for me:

    http://support.microsoft.com/kb/2798317

    a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

    b) Setting File System Rights to C:\Program Files which is C:\Programme (X86)AND ADDITIONALLYD:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

    Store can be opened now.

    Short startmenu (Win+X) is working.

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  2. Anonymous
    2014-10-22T02:31:11+00:00

    If even this basic stuff is not working on your machine, something might be really wrong.

    Please run the following in a command prompt and paste the output here or a screen shot:

    cd \

    set userprofile

    cd %userprofile%

    cd AppData

    cd Local\Packages\WinStore_cw5n1h2txyewy

    cd AC\Temp

    notepad winstore.log

    If the above fails to open the file, please run the following command and post the entire output here:

    set

    Did this and got this! Need help windows store just opens then closes!

    Microsoft Windows [Version 6.3.9600]

    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>cd \

    C:>set userprofile

    USERPROFILE=C:\Users\Alexandra

    C:>cd Alexandra

    The system cannot find the path specified.

    C:>cd %userprofile%

    C:\Users\Alexandra>cd AppData

    C:\Users\Alexandra\AppData>cd Local\Packages\WinStore_cw5n1h2txyewy

    C:\Users\Alexandra\AppData\Local\Packages\WinStore_cw5n1h2txyewy>cd AC\Temp

    The system cannot find the path specified.

    C:\Users\Alexandra\AppData\Local\Packages\WinStore_cw5n1h2txyewy>cd AC\Temp

    The system cannot find the path specified.

    C:\Users\Alexandra\AppData\Local\Packages\WinStore_cw5n1h2txyewy>

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  3. Anonymous
    2014-10-22T16:00:02+00:00

    C:\Users\Alexandra\AppData\Local\Packages\WinStore_cw5n1h2txyewy>cd AC\Temp

    The system cannot find the path specified.

    C:\Users\Alexandra\AppData\Local\Packages\WinStore_cw5n1h2txyewy>

    From there try instead:   dir/a/b/s  *.log

    BTW notice that the part of the thread that you are responding to was resolved on page 9 by uninstalling and installing an update.  I just voted up the resolution post so you can find it.  It probably should have been marked as an Answer.   But that was almost a year ago.  Who knows what maintenance in this area there has been since then? 

    Also, what other parts of this thread have you done successfully?  E.g. the Powershell command?  Etc.   Probably best to start your own thread with your own details if you can't make use of the tips that are already in this one.  After page 20 when Luis dropped out this one is mostly noise.   I voted up that one too.  His parting words have good advice:

    <quote>

    Most people don't have this type of problem with Win8.1 anymore, but there are still some edge cases that are difficult to solve. If you are still having issues, please contact MS support here:

    http://support.microsoft.com/get-support/

    </quote>

    HTH

    Robert

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