Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Was this answer helpful?

60+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

Was this answer helpful?

4 people found this answer helpful.
0 comments

316 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-06-26T12:52:18+00:00

    Hello Jpacifico,

    Welcome to Microsoft Community forum.

    If after trying all the steps provided in the previous post and issue is still persisting, this issue might occur if the Store app is corrupt.

    So, I would suggest you to re-register Store app and check if it fixes the issue.

    Run the command from the link to re-register Store app:

    For Store, you can run the command in Command Prompt (admin mode):

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\News360\AppxManifest.xml

    For more clarification you may refer to the following link.

    http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx 

    If issue still persists try the steps provided below and check if it helps.

    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, you can refer to the following steps to back the registry files on the computer:

    • Press Windows and R keys to open the run box.
    • Type ‘regedit’ and press Enter from the keyboard.
    • Open the file option on the menu bar.
    • Click on Export and save the file with a name on the desktop.
    • If you want to restore the file, you can do so by double clicking the file that you have saved on the desktop.

    If the issue still persists, I would suggest you to provide the event viewer log files to find out the exact cause that is causing the issue.  Follow the steps to collect the log files:

    • Go to the Start Screen, type in Event Viewer. This will bring up the Event Viewer tile, Click to open the event viewer.
    • In the left pane, expand out Windows Logs. Click on Application log and highlight the first event in the log and use your arrow keys to scroll down.
    • Most of your event will be Information. You may see Yellow Warnings or Red Errors. If you see any red error, you can double click on it to bring it up and copy the contents to a document.

    Hope this would do the trick. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be glad to assist you.

    Regards.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-06-30T10:42:42+00:00

    it wont work

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-07-01T11:25:42+00:00

    Hello MichBent,

    If you have tried the above steps mentioned in this thread and it didn’t work I would request you to provide us the event viewer logs, so that we can find out the root cause and can provide you the further steps.

    You can follow the steps provided below to collect log files.

    • Go to the Start Screen, type in Event Viewer. This will bring up the Event Viewer tile, Click to open the event viewer.
    • In the left pane, expand out Windows Logs. Click on Application log and highlight the first event in the log and use your arrow keys to scroll down.
    • Most of your event will be Information. You may see Yellow Warnings or Red Errors. If you see any red error, you can double click on it to bring it up and copy the contents to a document.

    Please do get back to us with all these information and we would feel happy to assist you.

    Thank you.

    Was this answer helpful?

    0 comments