Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2013-10-19T08:36:43+00:00

    Same for me.... 

    2 different computers with the same result.

    Need help before going back to Win8 !

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  2. Anonymous
    2013-10-19T08:51:58+00:00

    Please run the following in a Command Window to re-register the Store app:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Further info in my case:

    Running apps.diagcab, as referred to in other threads tells me my graphics drivers may be out of date, but I have removed them and let windows download and reinstall.

    (The drivers are Intel HD Graphics (IronLake) WDDM 1.1 8.15.10.2900 listed here: http://msdn.microsoft.com/en-us/library/windows/apps/dn344644.aspx).

    apps.diagcab, then carries on checking apps, says it has made changes and I should restart, but the detailed report offers the contradictory information that the process has completed but reports that the repair service could not start!

    "Check for missing or corrupt files Detected Detected

    Repair missing or corrupt files Completed

    InformationalSFC Output

    Output: Windows Resource Protection could not start the repair service."

    Running wsreset.exe results in a dialog saying 'the application didn't start', presumably wsreset needs the store to run in order to work

    Windows Refresh isn't available as nothing in the Modern UI will run.

    Adding another user is impossible as nothing in the Modern UI will run.

    I've been through the safe boot and clean start up processes mentioned elsewhere to no avail.

    Just to confirm, this is an update from an activated fully patched Windows 8 with all apps updated beforehand.

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  3. Anonymous
    2013-10-20T03:53:11+00:00

    The re-registration using the command provided works at the time. However, at the next start-up, WS does not work. Its initial screen comes up and hangs! So I ran the command again and it worked again, until the next start up! Same problem again. Is there a permanent fix, please?

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