Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Answer accepted by question author

Anonymous

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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316 additional answers

Anonymous

2013-11-02T14:44:45+00:00

If even this basic stuff is not working on your machine, something might be really wrong.

Please run the following in a command prompt and paste the output here or a screen shot:

cd \

set userprofile

cd %userprofile%

cd AppData

cd Local\Packages\WinStore_cw5n1h2txyewy

cd AC\Temp

notepad winstore.log

If the above fails to open the file, please run the following command and post the entire output here:

set

how can I upload winstore.txt?????

E D I T : i found..... here is my winstore:

https://dl.dropboxusercontent.com/u/102341407/winstore.log

( i replaced my email with-> ******@live.com )

run the above ("set") and received the following:

============================

Microsoft Windows [Version 6.3.9600]

(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>cd\

C:>set userprofile

USERPROFILE=C:\Users\Pa

C:>cd %userprofile%

C:\Users\Pa>cd AppData

C:\Users\Pa\AppData>cd Local\Packages\WinStore_cw5n1h2txyewy

C:\Users\Pa\AppData\Local\Packages\WinStore_cw5n1h2txyewy>cd AC\Temp

C:\Users\Pa\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp>notepad winsto

re.log

C:\Users\Pa\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp>set

ALLUSERSPROFILE=C:\ProgramData

AMDAPPSDKROOT=C:\Program Files (x86)\AMD APP\

APPDATA=C:\Users\Pa\AppData\Roaming

asl.log=Destination=file

CLASSPATH=.;C:\Program Files (x86)\Java\jre7\lib\ext\QTJava.zip

CommonProgramFiles=C:\Program Files\Common Files

CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

CommonProgramW6432=C:\Program Files\Common Files

COMPUTERNAME=PANAGIOTIS

ComSpec=C:\WINDOWS\system32\cmd.exe

FP_NO_HOST_CHECK=NO

HOMEDRIVE=C:

HOMEPATH=\Users\Pa

LOCALAPPDATA=C:\Users\Pa\AppData\Local

LOGONSERVER=\MicrosoftAccount

NUMBER_OF_PROCESSORS=8

OS=Windows_NT

Path=C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bi

n\x86;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System3

2\WindowsPowerShell\v1.0;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-S

tatic;C:\Android-adb;C:\Program Files (x86)\QuickTime\QTSystem\

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

PROCESSOR_ARCHITECTURE=AMD64

PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 26 Stepping 5, GenuineIntel

PROCESSOR_LEVEL=6

PROCESSOR_REVISION=1a05

ProgramData=C:\ProgramData

ProgramFiles=C:\Program Files

ProgramFiles(x86)=C:\Program Files (x86)

ProgramW6432=C:\Program Files

PROMPT=$P$G

PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\

PUBLIC=C:\Users\Public

QTJAVA=C:\Program Files (x86)\Java\jre7\lib\ext\QTJava.zip

SystemDrive=C:

SystemRoot=C:\WINDOWS

TEMP=C:\Users\Pa\AppData\Local\Temp

TMP=C:\Users\Pa\AppData\Local\Temp

USERDOMAIN=PANAGIOTIS

USERDOMAIN_ROAMINGPROFILE=PANAGIOTIS

USERNAME=Pa

USERPROFILE=C:\Users\Pa

windir=C:\WINDOWS

C:\Users\Pa\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp>
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Anonymous

2013-11-02T15:19:07+00:00

Luis

I found an Article on the Microsoft Support site http://support.microsoft.com/kb/2871389 which said that this KB was necessary to update to Windows 8.1.

I checked my PC and it was installed but I used Windows update \ Installed updates \ Uninstall and uninstalled it.

I then used the Manual download from the Support Site and downloaded KB2871389 for All supported x64-based versions of Windows 8.

As soon as this was re-installed and my PC restarted the Store App worked and I have downloaded and installed Windows 8.1.

Regards and Thank You

Brian Lowes
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Anonymous

2013-11-02T16:12:44+00:00

Works!!! But in Run, not Command Prompt. THANK YOU!!!!!!!
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