Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Was this answer helpful?

60+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

Was this answer helpful?

4 people found this answer helpful.
0 comments

316 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-10-28T22:48:36+00:00

    Windows Key + X

    Tap/Click Run

    Insert: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Push Enter.

    That worked like a charm for me after Update to Win 8.1.

    Thank you :)

    I happen to have this exact same issue after updating to Win 8.1. I tried typing what you said on both, in command prompt and Run, but to no avail. The Windows Store is still not working, and neither do the other Metro Apps, such as Calendar, Maps, Mail and the likes. And worse of all, I can't open "Change PC Settings", as it crashes and forces close, so I can't refresh or reset the computer. 

    I've also tried the Windows Store Apps Troubleshooting, but that did nothing to help.

    I'm on the edge of desperation here...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-29T10:52:47+00:00

    Thanks for your patience while we investigate this.

    Here's the current update:

    • As mentioned earlier, error 0x80073CF6 can be caused by a corrupt registry.
    • We don't see this happen very often, so we think that a 3rd party app might by causing it.
    • In some cases, a refreshing the Windows installation helps solve the problem.

    If you have this problem, please check that the following registry keys have "System" as the owner (use regedit.exe -> Permissions -> Advanced):

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion*AppModel*

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel*Repository*

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository*Families*

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository*Packages*

    Please get back to me with your findings.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-29T13:40:16+00:00

    Thanks for the quick answer. 

    AppModel and Repository both have SYSTEM as the owner. I don't see the Families registry key,  I have checked twice looking for Families, but cannot find it.

    Packages registry key does not have SYSTEM as the owner, it shows Administrators as the owner.

    Suggestions?

    EDIT: I used the Find tool and found the Families registry key. It shows SYSTEM as the owner.

    Was this answer helpful?

    0 comments