Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2015-04-05T17:37:26+00:00

    Please run the following in a Command Window to re-register the Store app:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    This did not work.  All I am seeing is the spinning circle on the splash screen.  It does not go forward from this.

    I do not understand how a solution does not work for me but it works for everyone else.

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  2. Anonymous
    2015-04-04T23:10:11+00:00

    Hello,

    I did the procedure above, but it wasn't able to fix the problem. I get the result below:

    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>powershell -ExecutionPolicy Unrestricted Add-AppxPackage -Di

    sableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073D0A, The package

    could not be installed because the Windows Firewall service is not running.

    Enable the Windows Firewall service and try again.

    error 0x80073D0A: Failed to install package

    winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy because the firewall service is

    not running. Ensure that the firewall service is enabled and started.

    NOTE: For additional information, look for [ActivityId]

    39faf380-6eec-0003-1823-fb39ec6ed001 in the Event Log or use the command line

    Get-AppxLog -ActivityID 39faf380-6eec-0003-1823-fb39ec6ed001

    At line:1 char:1

    • Add-AppxPackage -DisableDevelopmentMode -Register

    $Env:SystemRoot\WinStore\AppxM ...

    • 
      
    
        + CategoryInfo          : NotSpecified: (C:\WINDOWS\WinStore\AppxManifest.  
    
       xml:String) [Add-AppxPackage], Exception  
    
        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa  
    
       nager.Commands.AddAppxPackageCommand  
    
    Any idea how to fix it?  
    
    C:\WINDOWS\system32>
    

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  3. Anonymous
    2015-03-07T10:00:58+00:00

    Hi Charles,

    Thank you for the information which you have added in this discussion. Good to know that in your case resetting Internet Explorer fixes the issue. Hope the same will help other community members too in order to resolve the issue.

    Feel free to post on the forum.

    Regards,

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