Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Was this answer helpful?

60+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

Was this answer helpful?

4 people found this answer helpful.
0 comments

316 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-10-30T16:19:59+00:00

    Can you please try to upgrade to 8.1 using the Windows 8.1 Upgrade Assistant.

    EDIT: Sorry, just noticed that it only works on Win7. On Win8 it still leads you to the store.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-29T20:20:05+00:00

    I am using Windows 8 Pro.

    When first installed the Store App worked.

    I tied to install Windows 8.1 by clicking on a link and got nothing.

    I tried going to the Store App and got a green screen with a progress ring which I left spinning for about 4 hours with no result.

    I tried various Windows 8 "solutions" with no result.

    One of the suggestions was create a new account using "Change PC Settings". When I click on this link under settings it just goes back to the Apps Screen.

    After this I tried Store again and although the App appears to "press" it does absolutely nothing.

    I tried a Refresh of Windows 8 which wiped out all installed 3rd Party Apps but got the same results - Clicking on Store does nothing - Clicking on Change my PC Settings does nothing.

    I then did a clean install of Windows 8 from DVD - I still get the same results - I cannot access the Store - the only difference is that when I now start my PC I get a blue banner across the middle of the screen telling me to update to 8.1 - If I click on the button to go to the Store the banner disappears and I am left with the Windows 8 Apps screen.

     

    If this is the wrong forum for me then please point me at the correct one.

     

    Regards

     

    Brian Lowes

     

    http://support.microsoft.com/kb/971058/en-us

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-29T20:12:51+00:00

    I am using Windows 8 Pro.

    When first installed the Store App worked.

    I tied to install Windows 8.1 by clicking on a link and got nothing.

    I tried going to the Store App and got a green screen with a progress ring which I left spinning for about 4 hours with no result.

    I tried various Windows 8 "solutions" with no result.

    One of the suggestions was create a new account using "Change PC Settings". When I click on this link under settings it just goes back to the Apps Screen.

    After this I tried Store again and although the App appears to "press" it does absolutely nothing.

    I tried a Refresh of Windows 8 which wiped out all installed 3rd Party Apps but got the same results - Clicking on Store does nothing - Clicking on Change my PC Settings does nothing.

    I then did a clean install of Windows 8 from DVD - I still get the same results - I cannot access the Store - the only difference is that when I now start my PC I get a blue banner across the middle of the screen telling me to update to 8.1 - If I click on the button to go to the Store the banner disappears and I am left with the Windows 8 Apps screen.

    If this is the wrong forum for me then please point me at the correct one.

    Regards

    Brian Lowes

    Was this answer helpful?

    0 comments