Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2013-11-03T07:19:45+00:00

    Hi luis i think i have same problem with brian and gabriel

    i try to find winstore.log but cannot found it

    and try to create a new user but still my windows store cannot open it

    And in the registry files it's already SYSTEM as owner and still cannot open it

    did the only solution is refresh windows?

    ps : i use kaspersky as my anti virus

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  2. Anonymous
    2013-11-02T22:16:00+00:00

    Luis, 

    All the keys you mentioned have SYSTEM as the owner, and the errors are still there.

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  3. Anonymous
    2013-11-02T20:26:15+00:00

    Dear Gabriel,

    The error that you are getting 0x8007064A points to a registry error in which "HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository*Packages*" does not have SYSTEM as owner.

    On Oct. 29 you wrote: "Packages registry key does not have SYSTEM as the owner, it shows Administrators as the owner."

    Right after that I replied:

    "All the keys that I mentioned need to exist and the keys and their children need to have System as the owner (incl. full access), anything else will cause it to fail."

    You asked how to change the owner and I gave you a link. After that you never mentioned having tried my suggestions. I'm sorry you are having such a bad experience. Please try my suggestion and report back if the powershell command keeps failing and if the error is the same.

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