Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2014-01-26T15:21:13+00:00

    Sorry for dissapering guys. Unfortunately, I do not have the capacity to deal with so many support requests on my own. I do work for Microsoft, but I contribute here on my free time.

    Most people don't have this type of problem with Win8.1 anymore, but there are still some edge cases that are difficult to solve. If you are still having issues, please contact MS support here:

    http://support.microsoft.com/get-support/

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  2. Anonymous
    2014-01-26T11:32:31+00:00

    Hi Panagiotis,

    Thanks, I received the files and we are already analyzing the logs.

    The output.txt file is not correct, it contains an error msg. When executing the powershell command, you need to make sure that the file dumpacls.ps1 is in the same folder or provide the full path for it to the powershell command. Please try again and check the output file to see if it contains registry information, when it does, upload it again.

    Regards,

    Luis

    Dear Luis

    you told me

    "Thanks, I received the files and we are already analyzing the logs."

    "We are getting closer but we need more information" (before 1,5 month)

    i send all you need but I'm still waiting your answer or email or ..something

    I can not understand what so difficult find microsoft(one of bigger company of the world) and after 2 months can not find a solution or maybe they do not care for clients problems.

    as I understand I will not take any answer from you or from MS.

    this is very disapponting as I believe that you care about this case and finally after 2-3 month Win 8.1 will work again, but seems you did not care at all.

    P.S. Other companies if a client has a problem try to solve as soon as possible, microsoft not.

    thk u for your time

    Panagiotis

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  3. Anonymous
    2014-01-23T13:23:02+00:00

    Luis, Luis, where are you Luis???

    R U still working to MS ?

    We did not hear news from U for weeks.....

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