Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Was this answer helpful?

60+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

Was this answer helpful?

4 people found this answer helpful.
0 comments

316 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-07-29T08:21:45+00:00

    Faulting application name: WWAHost.exe, version: 6.3.9600.17031, time stamp: 0 x 53085927

    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb

    Exception code: 0x00000004

    a

    http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/most-windows-8-apps-crashing-the-remote-procedure/bd8e99df-ebe3-44bd-ae6d-c698b71f35a2

    (Google search for

        +EXCEPTION+00000004  WWAHOST

    )

    Lots of good ideas in that thread.

    BTW that's just the top hit.   There's lots more.   ; )

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-07-28T18:48:00+00:00

    Hi,

    unfortunatelly this didn´t help me (german win-Version, source: TechNet).

    Tried to fix it with this command within CMD, CMD with Administrator rights (started with runas /user:... from within a formerly startet CMD cause there is no other way at the moment), tried it within powershell.

    Win8.1 is installed on a pc.

    Right-Click on windows-logo opens the short startmenu, right-click on any Icon and trying to start with "Als Administrator ausführen" does not work (either Menu Closes at once or remains open without any reaction).

    Can´t open CMD as admin with right-click. Can´t open Store, WSreset shows "MS-windows-store:PurgeCaches Die App wurde nicht gestartet".

    Tried to set User Account-control but no solution.

    Trying to restart some Services, no help.

    Activating "Als Administrator ausführen" within a shortcut to cmd starts UAC after clicking that icon. CMD starts with Administrator-rights.

    Eventvwr.exe Shows Event 5973, Source APPS, Description "

    Bei der Aktivierung der App „winstore_cw5n1h2txyewy!Windows.Store" ist folgender Fehler aufgetreten: Die App wurde nicht gestartet.. Weitere Informationen finden Sie im Protokoll „Microsoft-Windows-TWinUI/Betriebsbereit"."

    and Event 1000, Source Application Error, Description "

    Name der fehlerhaften Anwendung: WWAHost.exe, Version: 6.3.9600.17031, Zeitstempel: 0x53085927

    Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.3.9600.17055, Zeitstempel: 0x532954fb

    Ausnahmecode: 0x00000004

    Fehleroffset: 0x0000000000005bf8

    ID des fehlerhaften Prozesses: 0x101c

    Startzeit der fehlerhaften Anwendung: 0x01cfaa93f43b1ff5

    Pfad der fehlerhaften Anwendung: C:\Windows\System32\WWAHost.exe

    Pfad des fehlerhaften Moduls: C:\Windows\system32\KERNELBASE.dll

    Berichtskennung: 31ec709d-1687-11e4-825b-386077fae11d

    Vollständiger Name des fehlerhaften Pakets: winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy

    Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Windows.Store"

    this has already happened to my win8.0, so i already installed win8.1 brand new on a new harddiskdrive.

    win 8.1 was working about 2 weeks, same error now.

    Please help.

    Best regards

    JF

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-07-09T05:08:33+00:00

    Hello Angel,

    Try the below mentioned steps and hope it will work.

    1. Press Windows key and X at the same time.
    2. Choose Command Prompt (Admin) from the context menu.
    3. In the command prompt, type the "**powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml"**command and hit Enter.
    4. Exit command prompt.

    Get back to us with the result and we will be happy to assist you.

    Thank you.

    Was this answer helpful?

    0 comments