Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2013-11-02T14:38:44+00:00

    Thanks for your patience while we investigate this.

    Here's the current update:

    • As mentioned earlier, error 0x80073CF6 can be caused by a corrupt registry.
    • We don't see this happen very often, so we think that a 3rd party app might by causing it.
    • In some cases, a refreshing the Windows installation helps solve the problem.

    If you have this problem, please check that the following registry keys have "System" as the owner (use regedit.exe -> Permissions -> Advanced):

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion*AppModel*

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel*Repository*

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository*Families*

    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository*Packages*

    Please get back to me with your findings.

    Hi, Luis

    run regedit but I have only "AppModel" key that has System as owner the other three (reposity, Families, Packages) does not exist....

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  2. Anonymous
    2013-11-01T16:51:54+00:00

    Luis

    Sorry to load the file this way but whatever I do with it the normal upload button tells me it is an "invalid file format."

    When I try to open the Store as FRED the Icon appears to press but then nothing happens.

    Run as Brian 6740

    File is in C\users\Brian 6740\AppData\Local\Temp

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007684] Process name: C:\WINDOWS\system32\taskhost.exe

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007684] User name: Brian6740-HP\Brian 6740

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007684] Computer name: Brian6740-HP

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007684] Windows build: 9200.16628.amd64fre.win8_gdr.130531-1504

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007684] Client version: 670

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007684] WinStoreUI QFE version: 0

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007176] CWSTileUpdateHandler::Worker - Found 10 updates.

    2013-11-01 11:33:28.636, _Info_                WS   [00001880:00007176] UpdateStoreBadge - Entering for 10 updates.

    2013-11-01 11:33:28.667, _Info_                WS   [00001880:00007176] UpdateStoreBadge: loadXML returned 0x0 for [<badge value="10"/>]

    2013-11-01 11:33:28.667, _Info_                WS   [00001880:00007176] UpdateStoreBadge: Return value from badge updater is 0x0

    2013-11-01 11:33:28.667, _Info_                WS   [00001880:00007176] UpdateStoreBadge - Exiting.

    Run as FRED

    File is in C\users\FRED\AppData\Local\Temp

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00006516] ***********************************************************************

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00006516] Process name: C:\WINDOWS\system32\taskhost.exe

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00006516] User name: Brian6740-HP\FRED

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00006516] Computer name: Brian6740-HP

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00006516] Windows build: 9200.16628.amd64fre.win8_gdr.130531-1504

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00006516] Client version: 670

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00006516] WinStoreUI QFE version: 0

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00005772] CWSTileUpdateHandler::Worker - Found 15 updates.

    2013-11-01 13:43:34.779, _Info_                WS   [00007224:00005772] UpdateStoreBadge - Entering for 15 updates.

    2013-11-01 13:43:34.811, _Info_                WS   [00007224:00005772] UpdateStoreBadge: loadXML returned 0x0 for [<badge value="15"/>]

    2013-11-01 13:43:34.811, _Info_                WS   [00007224:00005772] UpdateStoreBadge: Return value from badge updater is 0x0

    2013-11-01 13:43:34.811, _Info_                WS   [00007224:00005772] UpdateStoreBadge - Exiting.

    2013-11-01 13:43:56.214, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:44:56.239, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:45:56.237, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:46:56.251, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:47:56.276, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:48:56.290, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:49:56.304, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:50:56.317, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:51:56.331, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:52:56.345, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:53:56.359, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

    2013-11-01 13:54:56.373, _Info_                WS   [00000784:00002572] HostWndProc: New outstanding ref's, aborting shutdown

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  3. Anonymous
    2013-11-01T15:25:20+00:00

    Hi Brian,

    You did not mention if you tried to open the store app as Fred. The log file will only be created if you start it. Do you have the same problem as Fred?

    You found a winstore.log file, please post the path in which you found it.

    I don't need the entire file. As mentioned yesterday, I only need the last entries pertaining to the last time you tried to open the store, use the time stamps within the file to do this.

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