BSOD when restarting windows after exteneded user session.

Anonymous
2014-01-30T10:12:20+00:00

My PC has BSOD'ed on me several times when I tell it to restart windows. It keeps giving the DRIVER_POWER_STATE_FAILURE error in the BSOD.

I have traced the problem back to NTOSKRNL.EXE. the address in the stack is ntoskrnl,exe+78a8a. both times windows crashed during during the shutdown phase of a windows restart.

Full error:

ntoskrnl.exe ntoskrnl.exe+78a8a fffff80003408000 fffff800039ed000 0x005e5000 0x521ea035 8/28/2013 5:13:25 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18247 (win7sp1_gdr.130828-1532) Microsoft Corporation C:\windows\system32\ntoskrnl.exe 

Bug Check Code: 0x1000009f

I am not sure why my system is BSOD'ing on me, much less why ntoskrnl.exe is causing it. I'm not running or doing anything strange on my machine. Just BIONC (Seti@Home), games and the occasional document. I have already run SFC, as well as chkdsk, and the checksur utility, but nothing was found wrong. I ran a full scan using MSE and Malwarebytes, and came up clean there too. I want to know if this error's cause lies in the hardware or if windows is just complaining because I have had it running fro so long with out a restart.

If someone wants to look at the minidump files made by my system, let me know and I will post them to my skydrive. when I examined the minidumps using bluescreenview, only ntoskrnl.exe was highlighted in red. I can discern no other cause of this problem.

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  1. Anonymous
    2014-03-12T19:05:16+00:00

    Since Diskeeper might be involved you need to check with its support and forums for

    any known issues. Please uninstall at least as a test and run without if for at least the

    period of time it takes to ensure it is not involved.

    Very often these sporadic BSOD issues are caused by the interaction of more than one

    driver and/or program. So they can be extremely difficult to resolve. Though games which

    stress the system and drivers are the most frequent culprits any program can be involved

    (or even more than one startup or running program).

    And there is always the added issue of heat (which does not always mean there is excessive

    heat as a single component could be too sensitive to even the normal levels of heat).

    Rob - SpiritX

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  2. Anonymous
    2014-03-12T19:56:16+00:00

    and I don't want to lose my windows session

    Why? What do you gain?

    My judgement on defragmenters is based on personal observation and from using the products. I am very wary and reluctant to accept spin generated by software providers. Automatic Defragmentation comes at a price. You can reduce fragmentation by having a fixed size pagefile. Are you using a system managed page file or a fixed size pagefile?. Of course you should not defragment a solid state disk so that goes towards rendering a disk defragmenter redundant.

    You did not answer this question. Are you using Disk CleanUp or cCleaner? How often do you run whichever utility you use?

    How are getting on with the real issue which is getting your computer to perform free of error and to a level that satisfies your needs?

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  3. Anonymous
    2014-03-12T20:45:19+00:00

    well, for instance, recently my IP address was the victim of a coordinated DDOS attack recently, and it was killing my speed. So my ISP wanted meto hook up my laptop directly into the modem temporarily so they could take some kind of speed measurements or something. I normally have my laptop connected to Wi-Fi, so when they asked me to go to the ISP's speedtest site and test it with the way I normally connect

    and then test it when it was directly hooked up to the modem. even with my laptop's HDD protection features, I know that moving any thing with a spinning hardrive is a big NO-NO. I also know that moving a laptop when it is in sleep mode is also a big NO-NO. Hiberate saves the windows session to the hard drive and turns off the computer, which mean the hard drive's internals can withstand external movement without incurring possible damage or data loss. since resuming from hibernation is quicker than booting from shutdown, and I did not want to have to bring all the windows (browser pages, etc.) again, hibernating the laptop was ideal.

    since I have 8gb's of RAM, I have it set to system managed. My system uses traditional mechanical HDD's rather than not Solid State HDD's.

    I believe I did answer the whether I used Disk Cleanup

    "   I use Disk Cleanup, but I click the "cleanup system files" option before I start selecting any cleanup options. I run it Bi-monthly unless I feel there is a need to do it sooner.

    I also run my malwarebytes (free version) scan weekly and a Spybot Search and Destroy scan one a month. I run a full antivirus scan using Microsoft Security Essentials at least twice a month. the quick scan is setup to run every Sunday. for all three of these programs, if I suspect there might be a problem, or if I am trying out a new utility or program, I run them immediately after said utility or program install. this routine has kept me virus, malware, and spyware free for many years.   "

    My computer performs quite well, it is just on the occasions when I have had a windows session running for more than a week and I then try to shutdown or restart windows that I start seeing problems. If I do what might be considered a normal length windows session, (less than 1 day) then I see no problems. what so ever.  "

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