ok sir
BSOD when restarting windows after exteneded user session.
My PC has BSOD'ed on me several times when I tell it to restart windows. It keeps giving the DRIVER_POWER_STATE_FAILURE error in the BSOD.
I have traced the problem back to NTOSKRNL.EXE. the address in the stack is ntoskrnl,exe+78a8a. both times windows crashed during during the shutdown phase of a windows restart.
Full error:
ntoskrnl.exe ntoskrnl.exe+78a8a fffff80003408000 fffff800039ed000 0x005e5000 0x521ea035 8/28/2013 5:13:25 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18247 (win7sp1_gdr.130828-1532) Microsoft Corporation C:\windows\system32\ntoskrnl.exe
Bug Check Code: 0x1000009f
I am not sure why my system is BSOD'ing on me, much less why ntoskrnl.exe is causing it. I'm not running or doing anything strange on my machine. Just BIONC (Seti@Home), games and the occasional document. I have already run SFC, as well as chkdsk, and the checksur utility, but nothing was found wrong. I ran a full scan using MSE and Malwarebytes, and came up clean there too. I want to know if this error's cause lies in the hardware or if windows is just complaining because I have had it running fro so long with out a restart.
If someone wants to look at the minidump files made by my system, let me know and I will post them to my skydrive. when I examined the minidumps using bluescreenview, only ntoskrnl.exe was highlighted in red. I can discern no other cause of this problem.
Windows for home | Previous Windows versions | Windows update
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58 answers
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Anonymous
2014-03-12T03:02:07+00:00 -
Anonymous
2014-03-12T00:30:48+00:00 I assure you, I am very fastidious when it comes to my system maintenance. as for memory levels, I have a 8 Gb's of memory so I doubt that is the issue, but here are the figures....
hardware reserved: 132 Mb
In use: 4757MB
modified: 54MB
standby: 3204MB
free: 193MB
available 3268Mb
cached: 3261Mb
total: 8060MB
installed: 8192MB
keep in mind these figures are with 4 chrome tabs and one IE browser tab
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Anonymous
2014-03-12T00:18:22+00:00 I do not own a Xbox wireless controller. I only own the wired version. I do not know if the same drivers are used for both, but just setting the record straight. the driver i'm using is latest version available from Microsoft. It's is part of Microsoft Xbox Accessories software 2.1
and just to be clear, report of BSOD's inconjunction with xusb21.sys seem to only occur when another 3rd party joystick program is installed. I do not use those programs, so I am immune to this issue
another cause that has been seen is AMD radeon drivers, I have an NVidia card, so again it doesn't affect me.
also there is no indications that this driver is the culprit. since the bsod is occurring during a shutdown/restart the would/should be no activation of the drivers fuinctions as this device is not nesseccary for shutdown/restart operations.
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Anonymous
2014-03-11T23:40:40+00:00 CYBOT,
You probably have taken care of some of these, but you have alot of work to do, updating the drivers that are still needed and removing the ones that are not.
I suspect that the very first entry, xusb21.sys is the one causing all the problems but we shall see.
ffff880
07a00000 fffff88007a12100 xusb21 xusb21.sysLoaded symbol image file: xusb21.sys
Symbol file: xusb21.sys
Image path: \SystemRoot\system32\DRIVERS\xusb21.sys
Timestamp: Thu Aug 13 18:10:17 2009 (4A848F49)
CheckSum: 0001398B
ImageSize: 00012100
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: XBox USB wireless controller
BSOD issues in Win7 with 2009 driver (found in mid-2012)
Driver Update Site: http://www.microsoft.com/hardware/download/download.aspx?category=Gaming&type=Gaming&sku=JR9-00001
fffff880
07a28000 fffff88007a36000 000 000.fclLoaded symbol image file: 000.fcl
Symbol file: 000.fcl
Image path: ??\C:\Program Files (x86)\CyberLink\PowerDVD13\Common\NavFilter\000.fcl
Timestamp: Fri Oct 18 03:16:31 2013 (5260E04F)
CheckSum: 00015E5E
ImageSize: 0000E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: CyberLink FCL Driver
Driver Update Site: http://www.gocyberlink.com
fffff880
05600000 fffff880056b6000 CHDRT64 CHDRT64.sysLoaded symbol image file: CHDRT64.sys
Symbol file: CHDRT64.sys
Image path: \SystemRoot\system32\drivers\CHDRT64.sys
Timestamp: Tue Jun 22 01:25:54 2010 (4C204962)
CheckSum: 000B9EBF
ImageSize: 000B6000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Conexant High Definition SmartAudio
Driver Update Site: http://www.conexant.com/support/
fffff880
01468000 fffff88001476000 DKDFM DKDFM.sysLoaded symbol image file: DKDFM.sys
Symbol file: DKDFM.sys
Image path: \SystemRoot\system32\drivers\DKDFM.sys
Timestamp: Thu Apr 05 05:32:02 2012 (4F7D6692)
CheckSum: 0001765D
ImageSize: 0000E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Device Filter Manager Driver - Diskkeeper
Driver Update Site: http://www.condusiv.com/products/update-patch/
fffff880
07b65000 fffff88007b75000 DKRtWrt DKRtWrt.sysLoaded symbol image file: DKRtWrt.sys
Symbol file: DKRtWrt.sys
Image path: \SystemRoot\system32\DRIVERS\DKRtWrt.sys
Timestamp: Mon Jun 18 22:13:42 2012 (4FDFE056)
CheckSum: 00011590
ImageSize: 00010000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Diskeeper Virtualization FileSystem Mini-Filter Driver
Driver Update Site: http://www.diskeeper.com/
fffff880
01513000 fffff88001535000 DKTLFSMF DKTLFSMF.sysLoaded symbol image file: DKTLFSMF.sys
Symbol file: DKTLFSMF.sys
Image path: \SystemRoot\system32\drivers\DKTLFSMF.sys
Timestamp: Mon Jul 09 17:54:13 2012 (4FFB5305)
CheckSum: 00026261
ImageSize: 00022000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Telemetry File System Mini-Filter Driver - Diskkeeper
Driver Update Site: http://www.condusiv.com/products/update-patch/
fffff880
01593000 fffff880015b9000 fltsrv fltsrv.sysLoaded symbol image file: fltsrv.sys
Symbol file: fltsrv.sys
Image path: \SystemRoot\system32\DRIVERS\fltsrv.sys
Timestamp: Tue Apr 10 09:23:29 2012 (4F843451)
CheckSum: 0002F79E
ImageSize: 00026000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Acronis Storage Filter Management Driver
Driver Update Site: Support: http://www.acronis.com/support/
Download: http://www.acronis.com/support/?TS=4-0
fffff880
101b2000 fffff880101c3000 HECIx64 HECIx64.sysLoaded symbol image file: HECIx64.sys
Symbol file: HECIx64.sys
Image path: \SystemRoot\system32\DRIVERS\HECIx64.sys
Timestamp: Thu Sep 17 15:54:16 2009 (4AB293E8)
CheckSum: 0001CD42
ImageSize: 00011000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Intel Management Engine Interface
Driver Update Site: http://downloadcenter.intel.com/Default.aspx
fffff880
0559d000 fffff880055b2000 L1C62x64 L1C62x64.sysLoaded symbol image file: L1C62x64.sys
Symbol file: L1C62x64.sys
Image path: \SystemRoot\system32\DRIVERS\L1C62x64.sys
Timestamp: Fri Nov 13 04:47:36 2009 (4AFD2B38)
CheckSum: 0001CC1E
ImageSize: 00015000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Atheros NIC driver
Driver Update Site: http://www.atheros.cz/
fffff880
05436000 fffff88005439d80 LGBusEnum LGBusEnum.sysLoaded symbol image file: LGBusEnum.sys
Symbol file: LGBusEnum.sys
Image path: \SystemRoot\system32\drivers\LGBusEnum.sys
Timestamp: Mon Nov 23 20:36:48 2009 (4B0B38B0)
CheckSum: 0000B99B
ImageSize: 00003D80
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Logitech Keyboard
Driver Update Site: http://www.logitech.com/en-us/support-downloads/downloads
fffff880
07bfd000 fffff88007bff480 LGVirHid LGVirHid.sysLoaded symbol image file: LGVirHid.sys
Symbol file: LGVirHid.sys
Image path: \SystemRoot\system32\drivers\LGVirHid.sys
Timestamp: Mon Nov 23 20:36:48 2009 (4B0B38B0)
CheckSum: 00012CDE
ImageSize: 00002480
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Logitech Gamepanel Virtual HID Device Driver
Driver Update Site: http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
fffff880
10052000 fffff88010053180 nvBridge nvBridge.kmdLoaded symbol image file: nvBridge.kmd
Symbol file: nvBridge.kmd
Image path: \SystemRoot\System32\Drivers\nvBridge.kmd
Timestamp: Sun Dec 06 21:57:59 2009 (4B1C6F37)
CheckSum: 00008299
ImageSize: 00001180
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: nVidia Compatible Vista Kernel Mode Driver (likely belongs to nForce chipset drivers)
Driver Update Site: http://www.nvidia.com/Download/index.aspx
fffff880
0509c000 fffff880050ac000 nvoclk64 nvoclk64.sysLoaded symbol image file: nvoclk64.sys
Symbol file: nvoclk64.sys
Image path: \SystemRoot\system32\DRIVERS\nvoclk64.sys
Timestamp: Tue Sep 15 17:59:25 2009 (4AB00E3D)
CheckSum: 0000D2EB
ImageSize: 00010000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: nVidia System Utility Driver
Driver Update Site: http://www.nvidia.com/Download/index.aspx
fffff880
01077000 fffff88001088280 o2mdgx64 o2mdgx64.sysLoaded symbol image file: o2mdgx64.sys
Symbol file: o2mdgx64.sys
Image path: \SystemRoot\system32\DRIVERS\o2mdgx64.sys
Timestamp: Tue Nov 16 02:18:41 2010 (4CE23051)
CheckSum: 0001449B
ImageSize: 00011280
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Memory Card Reader driver by O2Micro
Driver Update Site: OEM - none at http://www.o2micro.com
fffff880
05150000 fffff8800515a780 o2sdgx64 o2sdgx64.sysLoaded symbol image file: o2sdgx64.sys
Symbol file: o2sdgx64.sys
Image path: \SystemRoot\system32\DRIVERS\o2sdgx64.sys
Timestamp: Tue Aug 18 05:00:36 2009 (4A8A6DB4)
CheckSum: 00017108
ImageSize: 0000A780
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Memory Card Reader driver by O2Micro/Fujitsu "media slot"
Driver Update Site: OEM - none at http://www.o2micro.com Fujitsu: http://www.pc-ap.fujitsu.com/support/drv_lb_win7_LH700_W732.html
fffff880
07bf6000 fffff88007bfce80 pgeffect pgeffect.sysLoaded symbol image file: pgeffect.sys
Symbol file: pgeffect.sys
Image path: \SystemRoot\system32\DRIVERS\pgeffect.sys
Timestamp: Mon Jun 22 05:00:11 2009 (4A3F481B)
CheckSum: 00017D48
ImageSize: 00006E80
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Toshiba Universal Camera Filter driver/Pangu Effect driver
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
fffff880
0542a000 fffff88005434000 QIOMem QIOMem.sysLoaded symbol image file: QIOMem.sys
Symbol file: QIOMem.sys
Image path: \SystemRoot\system32\DRIVERS\QIOMem.sys
Timestamp: Mon Jun 15 01:58:48 2009 (4A35E318)
CheckSum: 0000AB35
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: TOSHIBA Generic IO & Memory Access
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
fffff880
06d9c000 fffff88006da4000 regi regi.sysLoaded symbol image file: regi.sys
Symbol file: regi.sys
Image path: \SystemRoot\system32\drivers\regi.sys
Timestamp: Mon Apr 16 11:19:10 2007 (462393EE)
CheckSum: 000082B5
ImageSize: 00008000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: InterVideo regi.sys driver
Driver Update Site: http://www.intervideo.com/jsp/Product_Support.jsp
fffff880
0543e000 fffff88005590000 rtl8192se rtl8192se.sysLoaded symbol image file: rtl8192se.sys
Symbol file: rtl8192se.sys
Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
Timestamp: Mon Jun 20 04:34:18 2011 (4DFF060A)
CheckSum: 00132EF7
ImageSize: 00152000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff880
0187a000 fffff880018cf000 snapman snapman.sysLoaded symbol image file: snapman.sys
Symbol file: snapman.sys
Image path: \SystemRoot\system32\DRIVERS\snapman.sys
Timestamp: Thu Jul 26 06:05:35 2012 (5011166F)
CheckSum: 00060268
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Acronis True Image Snapshot Manager driver also included in Seagate DiscWizard
Driver Update Site: Support: http://www.acronis.com/support/
Download: http://www.acronis.com/support/?TS=4-0
fffff880
010c8000 fffff880011e3000 sptd sptd.sysLoaded symbol image file: sptd.sys
Symbol file: sptd.sys
Image path: \SystemRoot\System32\Drivers\sptd.sys
Timestamp: Tue Sep 10 16:59:02 2013 (522F8816)
CheckSum: 0006AD52
ImageSize: 0011B000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
Driver Update Site: http://www.daemon-tools.cc/eng/downloads
Removal tool at: http://www.duplexsecure.com/en/downloads
fffff880
0515b000 fffff880051ac000 SynTP SynTP.sysLoaded symbol image file: SynTP.sys
Symbol file: SynTP.sys
Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
Timestamp: Thu Oct 22 21:20:19 2009 (4AE104D3)
CheckSum: 0005B20C
ImageSize: 00051000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Synaptic Touch Pad Driver
Driver Update Site: http://www.synaptics.com/en/drivers.php
Thanks MasterChief!!!
fffff880
055f0000 fffff880055fa000 tdcmdpst tdcmdpst.sysLoaded symbol image file: tdcmdpst.sys
Symbol file: tdcmdpst.sys
Image path: \SystemRoot\system32\DRIVERS\tdcmdpst.sys
Timestamp: Thu Jul 30 04:39:35 2009 (4A715C47)
CheckSum: 0000BC23
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Toshiba ODD Writing Driver (CD/DVD)
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
fffff880
01be1000 fffff88001bed000 thpdrv thpdrv.sysLoaded symbol image file: thpdrv.sys
Symbol file: thpdrv.sys
Image path: \SystemRoot\system32\DRIVERS\thpdrv.sys
Timestamp: Sun Jun 28 22:02:56 2009 (4A4820D0)
CheckSum: 000138CC
ImageSize: 0000C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Toshiba Hard Disk Protection
Driver Update Site: Toshiba Win7 64 bit driver located here: http://www.mytoshiba.com.au/support/notebooks/satellite/a500/psam3a-03p00e/download?os=25
fffff880
01a89000 fffff88001a8af80 Thpevm Thpevm.SYSLoaded symbol image file: Thpevm.SYS
Symbol file: Thpevm.SYS
Image path: \SystemRoot\system32\DRIVERS\Thpevm.SYS
Timestamp: Mon Jun 29 04:15:37 2009 (4A487829)
CheckSum: 000124B8
ImageSize: 00001F80
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff880
01800000 fffff8800187a000 tos_sps64 tos_sps64.sysDriver Description: Toshiba HDD Protection
Driver Update Site: Toshiba Win7 64 bit driver located here: http://www.mytoshiba.com.au/support/notebooks/satellite/a500/psam3a-03p00e/download?os=25
fffff880
01800000 fffff8800187a000 tos_sps64 tos_sps64.sysLoaded symbol image file: tos_sps64.sys
Symbol file: tos_sps64.sys
Image path: \SystemRoot\system32\DRIVERS\tos_sps64.sys
Timestamp: Wed Jun 24 01:31:09 2009 (4A41BA1D)
CheckSum: 0007EB46
ImageSize: 0007A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff880
056b6000 fffff880056c7000 tosporte tosporte.sysLoaded symbol image file: tosporte.sys
Symbol file: tosporte.sys
Image path: \SystemRoot\system32\DRIVERS\tosporte.sys
Timestamp: Tue Jun 16 06:48:47 2009 (4A37788F)
CheckSum: 00010EA3
ImageSize: 00011000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Toshiba Bluetooth Port Emulation Driver
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
fffff880
01200000 fffff88001212b80 tosrfcom tosrfcom.sysLoaded symbol image file: tosrfcom.sys
Symbol file: tosrfcom.sys
Image path: \SystemRoot\System32\Drivers\tosrfcom.sys
Timestamp: Sun Nov 28 21:44:26 2010 (4CF3138A)
CheckSum: 000194CF
ImageSize: 00012B80
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Toshiba Bluetooth Driver
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
fffff880
0541b000 fffff88005423000 tosrfec tosrfec.sysLoaded symbol image file: tosrfec.sys
Symbol file: tosrfec.sys
Image path: \SystemRoot\system32\DRIVERS\tosrfec.sys
Timestamp: Fri Jun 18 03:45:42 2010 (4C1B2426)
Driver Description: Toshiba Bluetooth USB Controller driver
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
fffff880
01a84000 fffff88001a88e00 TVALZ_O TVALZ_O.SYSLoaded symbol image file: TVALZ_O.SYS
Symbol file: TVALZ_O.SYS
Image path: \SystemRoot\system32\DRIVERS\TVALZ_O.SYS
Timestamp: Mon Jul 13 22:19:26 2009 (4A5BEB2E)
CheckSum: 0000A8D5
ImageSize: 00004E00
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
fffff880
05423000 fffff8800542a000 TVALZFL TVALZFL.sysLoaded symbol image file: TVALZFL.sys
Symbol file: TVALZFL.sys
Image path: \SystemRoot\system32\DRIVERS\TVALZFL.sys
Timestamp: Fri Jun 19 06:05:44 2009 (4A3B62F8)
CheckSum: 00010921
ImageSize: 00007000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: TVALZ Filter Driver - Toshiba
Driver Update Site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#
Good luck.
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Anonymous
2014-03-11T23:09:32+00:00 windows will always start acting weird like the taskbar clock will stop updating (lastime right before crash it still read 11:27 PM /9/2014) or the web browsing and any file intensive operations will become sluggish. games will start acting like the computer is unable to process the data fast enough, resulting in a "this program has stopped responding" scenario
These are symptoms of poor system maintenance. I wonder how the level of free memory varies?
In Windows 7 use Ctrl+Shift+Esc rather than Ctrl+Alt+Del. It gets you to Task Manager quicker. Select Task Manager, the Performance tab, Resource Monitor, and Memory tab. What are the figures for Hardware Reserved, In Use, Modified, Standby and Free?