KB2871997 update failure

Anonymous
2014-05-15T17:41:51+00:00

Has anyone else been unable to install this update? I have tried 5 times without success. I have even tried by downloading directly from the Microsoft web site to no avail. Seems to be no mention of this failure on the M/s site.

David.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-20T21:23:55+00:00

    You need to say what the problem is with your computer? The reports produced by running the System Update Readiness tool indicate no errors were found.

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  2. Anonymous
    2014-05-20T18:35:42+00:00

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  3. Anonymous
    2014-05-20T16:04:46+00:00

    Bob

    Didn't work.

    How do you know? You did not complete what I asked you to do!

    Please upload a copy of these logs to your OneDrive as shared files and post a link here.

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  4. Anonymous
    2014-05-20T15:28:40+00:00

    Didn't work.

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  5. Anonymous
    2014-05-20T12:09:50+00:00

    Please try my suggestion.

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