KB2871997 update failure

Anonymous
2014-05-15T17:41:51+00:00

Has anyone else been unable to install this update? I have tried 5 times without success. I have even tried by downloading directly from the Microsoft web site to no avail. Seems to be no mention of this failure on the M/s site.

David.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2014-05-15T20:01:17+00:00

    The code is 800736B3, which I'm afraid means nothing to me!

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  2. Anonymous
    2014-05-15T19:28:43+00:00

    I've not seen failures with this update which is why there's nothing documented.  What error code do you get when you try to install it?

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