I have five other machines in my home of differing hardware which all upgraded from W8 to W8.1 with no problem. This machine has the newest hardware and has been running Windows 8 for a while now. All of my Windows OS’s are legal and all machines were up to date. I’ve done everything listed below with and get the same result 0xC1900101-0x20017.
- Reset pc
- Open Windows Updates
- Install important updates
- Install optional updates
- Go to Windows > Software Distribution and delete contents of the folder (do not delete folder)
- Run Disk Cleaner
- Clear Windows Store cache files
Press Windows Flag key + R
Type WSreset.exe
Press Ok
- Download Windows 8.1
Did you uninstall third-party anti-virus software? Don’t have this.
Have you temporarily disabled Windows Firewall and Windows Defender?
Dism /Online /Cleanup-Image /ScanHealth
Press Enter
Dism /Online /Cleanup-Image /CheckHealth
Press Enter