Great news! Today we have started rolling out a new software update for the Nokia X2 Dual SIM (RM-1013) owners. This is a major/global release, bringing the phone software version to Nokia X Software Platform 2.1 (2.1.0.11/2.1.0.12/2.1.0.13), and will be available via OTA (Over-The-Air). Key features of the update include: Capture fast-moving objects with the new Smart Mode, and create unique photos by using the Action shot, Best shot, or Motion blur options. Make your phone more personal than ever with live wallpapers and new lock screen widgets. Keep your life synced with OneDrive and OneNote. Get up to 15 GB of personal storage space on OneDrive, and sync up to 500 notes to OneNote. Access your favorite Google services. You can now sync your Google contacts, and access your Gmail inbox. Find your way anywhere with HERE Maps - get turn-by-turn voice guidance with a free global navigation license. Requires additional HERE Maps update from Store. Updated Store - new design to help you find content more easily, and better integration with 3rd-party stores. Added local calendar support, call reject with a message, parental controls for Store, landscape support for mail and messaging, and auto-configuration of mail accounts. By default your phone is set to automatically check for updates every 8 days and you will be notified when an update is available for download. You can also instantly check for updates by going to Settings > About Phone > System Updates and tapping Check Now . The update package is 200+ MB, so for the best update experience we recommend that you use a Wi-Fi connection to download the update. Find the further update instructions from here . See also: https://www.nokia.com/global/nokia-x2-update/ http://conversations.nokia.com/2014/09/08/new-updates-nokia-x2/ http://www.youtube.com/embed/6-o48bc1OTw

Not getting the update while i click on check button it shows "You're all up to date" version "Nokia X software platform 2.0.2.0.011" How i upgrade on 2.1.0.11 please help 635597913973142060.png

Hi, Ankur4747 . Thanks for sharing your concern with us. As previously advised by armagon , try using the Lumia Software Recovery Tool to download the software update for your phone. For more information about the tool, please check this link: Lumia Software Recovery Tool . Let us know if you were able to successfully download the update.

Hi, I bought Nokia X2 dual sim phone on June2014. To install google playstore and other google apps, I updated my phone software to 2.1.0.11 through PC. I got all the google apps and playstore installed in my device. After that nokia released new version 2.1.0.12 which can not be updated in my phone. And I have one more problem with this phone. Now it is not connected to Windows 8.1 laptop. USB tethering is disabled. Laptop can not even detect the phone when it is connected to phone. But it was finely working in windows7. But friend's phone is connecting to Windows8.1. We both bought same model on same day. But he didnt update phone software using computer. now his phone is up to date version 2.1.0.12. Kindly do help me to resolve these 2 issues in my phone.

You can try re-setting to factory settings through Settings -> Backup and Reset, and then try again to update the software through the computer software if you are not able to do it through OTA. Software link: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/LumiaSoftwareRecoveryToolInstaller.exe Remember that you have to backup all your data i.e. Contacts, Msgs and applications before reset as everything will get erased on reset.

Hello world, I just bought Nokia X2 in India on 10th June 2015. When opening the store it asked to update it. I updated it (1.7 MB) and suddenly realised it is converted to Opera Mobile Store. Well, then I checked on interntet and found out that old Nokia Appstore is replaced by OMS. Well, thats alright but when I tried to search for some popular apps like Whatsapp or Hike, I couldn't find it there!!. And hence I cant even install whatsapp to my cell phone! And the annoying thing is that I can't install it from whatsapp official site either. Thus a smartphone without some basic apps. So, my problem as the perspective of a new customer is that why theres no whatsapp in the "Opera Mobile Store"? If I was an arrogant customer, I would've already suggest my friends not to buy Nokia anymore because of these basic but serious blunders. But I'm not. Please Help.

New software update for Nokia X2 Dual SIM: Nokia X Software Platform 2.1 (2.1.0.11/2.1.0.12/2.1.0.13)

Anonymous

Great news!

Today we have started rolling out a new software update for the Nokia X2 Dual SIM (RM-1013) owners. This is a major/global release, bringing the phone software version to Nokia X Software Platform 2.1 (2.1.0.11/2.1.0.12/2.1.0.13), and will be available via OTA (Over-The-Air).

Key features of the update include:

Capture fast-moving objects with the new Smart Mode, and create unique photos by using the Action shot, Best shot, or Motion blur options.
Make your phone more personal than ever with live wallpapers and new lock screen widgets.
Keep your life synced with OneDrive and OneNote. Get up to 15 GB of personal storage space on OneDrive, and sync up to 500 notes to OneNote.
Access your favorite Google services. You can now sync your Google contacts, and access your Gmail inbox.
Find your way anywhere with HERE Maps - get turn-by-turn voice guidance with a free global navigation license. Requires additional HERE Maps update from Store.
Updated Store - new design to help you find content more easily, and better integration with 3rd-party stores.
Added local calendar support, call reject with a message, parental controls for Store, landscape support for mail and messaging, and auto-configuration of mail accounts.

By default your phone is set to automatically check for updates every 8 days and you will be notified when an update is available for download. You can also instantly check for updates by going to Settings > About Phone > System Updates and tapping Check Now.

The update package is 200+ MB, so for the best update experience we recommend that you use a Wi-Fi connection to download the update. Find the further update instructions from here.

194 answers

Anonymous

2015-02-17T12:06:56+00:00

Not getting the update while i click on check button it shows "You're all up to date" version "Nokia X software platform 2.0.2.0.011"

How i upgrade on 2.1.0.11 please help

635597913973142060.png
Was this answer helpful?

0 comments No comments
Anonymous

2015-02-20T18:49:18+00:00

Hi, Ankur4747. Thanks for sharing your concern with us. As previously advised by armagon, try using the Lumia Software Recovery Tool to download the software update for your phone. For more information about the tool, please check this link: Lumia Software Recovery Tool. Let us know if you were able to successfully download the update.
Was this answer helpful?

0 comments No comments
Anonymous

2015-03-13T05:40:11+00:00

Hi,

I bought Nokia X2 dual sim phone on June2014. To install google playstore and other google apps, I updated my phone software to 2.1.0.11 through PC. I got all the google apps and playstore installed in my device. After that nokia released new version 2.1.0.12 which can not be updated in my phone.

And I have one more problem with this phone. Now it is not connected to Windows 8.1 laptop. USB tethering is disabled. Laptop can not even detect the phone when it is connected to phone. But it was finely working in windows7. But friend's phone is connecting to Windows8.1. We both bought same model on same day. But he didnt update phone software using computer. now his phone is up to date version 2.1.0.12.

Kindly do help me to resolve these 2 issues in my phone.
Was this answer helpful?

0 comments No comments
Anonymous

2015-05-20T18:20:31+00:00

You can try re-setting to factory settings through Settings -> Backup and Reset, and then try again to update the software through the computer software if you are not able to do it through OTA.

Software link: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/LumiaSoftwareRecoveryToolInstaller.exe

Remember that you have to backup all your data i.e. Contacts, Msgs and applications before reset as everything will get erased on reset.
Was this answer helpful?

0 comments No comments
Anonymous

2015-06-11T08:00:35+00:00

Hello world, I just bought Nokia X2 in India on 10th June 2015. When opening the store it asked to update it. I updated it (1.7 MB) and suddenly realised it is converted to Opera Mobile Store. Well, then I checked on interntet and found out that old Nokia Appstore is replaced by OMS. Well, thats alright but when I tried to search for some popular apps like Whatsapp or Hike, I couldn't find it there!!. And hence I cant even install whatsapp to my cell phone! And the annoying thing is that I can't install it from whatsapp official site either. Thus a smartphone without some basic apps.

So, my problem as the perspective of a new customer is that why theres no whatsapp in the "Opera Mobile Store"? If I was an arrogant customer, I would've already suggest my friends not to buy Nokia anymore because of these basic but serious blunders.

But I'm not. Please Help.
Was this answer helpful?

0 comments No comments