Updates KB2972216 and KB2894854 fail to install.

Anonymous
2014-09-13T00:38:03+00:00

Hi there,

The subject, windows update fails to updates and KB2894854 and keep asking to them. What should I do?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-09-17T13:49:18+00:00

Restoring from a 2 month old back up does not put your system in the clear. These things do not build up over night. You need to run Malwarebytes and ADW Cleaner on the restored system and upload log files on what has been removed. You can then see what further needs to be done.

Dear Gerry and others,

I have managed to resolve the issue by myself! Yay!!!!

So, firstly, you was right.

After I rolled back to previous back up, it was fine except one thing - I still have Login delay :(((( , but I managed to install all updates (problem one included).

Suddenly, I realized one thing! The system backup that I was on has something different from the original system state, that is while I was using original system, I have deleted all folders and files in "Installer folder"  (C:\Windows\Installer).

After realization of that, I was wondering: "What will happen if I just copy all folders from present system state(the one I rolled back on) to the last one(Original state)?" Good thing is before rollback to earlier backup I have made backup (sorry for tautology).

So, after 30 minutes, now I am using my original system. I copied all folders from earlier backup back to their original place(C:\Windows\Installer), restarted pc, started windows update and waited with my fingers crossed... Whola! KB2972216 and KB2894854 are successfully installed!

Also, I have installed  Malwarebytes Anti-Malware and ADW Cleaner. Anti-Malware found nothing and ADW Cleaner Found a little bit. I wiped out almost all of it except Tencent folder (it is where QQ is a Chinese messenger, I need it) and something other folders.

After that I restart my computer again and... Well, it seems that the last problem for me is Login delay.

I will be very appreciated if you can help me resolve it.

Here links for logs of Malwarebytes Anti-Malware and ADW Cleaner:

ADW: Before cleaning and after

https://mega.co.nz/#!WtkCXKgJ!ISlLf0Kst5U\_3vKWWtAL-Lye8\_42GXfOO2n8WnIaTWs

https://mega.co.nz/#!qp80CC7S!zdmzMGVje-L1C6BKPP8LoGfRfiPCCuIqDxnDq9Jx2jE

Anti-Malware:

https://mega.co.nz/#!i98nwJ5K!sBZKvgWZFgzicyYlojHIW4\_2PArahoBM2SR18pMBQ00

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Anonymous
2014-09-17T03:39:49+00:00

Restoring from a 2 month old back up does not put your system in the clear. These things do not build up over night. You need to run Malwarebytes and ADW Cleaner on the restored system and upload log files on what has been removed. You can then see what further needs to be done.

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52 additional answers

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  1. Anonymous
    2014-11-03T18:50:45+00:00

    Microsoft .NET Framework Repair Tool fixed it for me. Thanks to whoever mentioned that!

    Four updates were failing to update on a Windows server 2008 R2 Enterprise Edition. Last process from Microsoft .NET Framework Repair Tool fixed the issue.

    Updates that failed:

    KB2894854

    KB2972107

    KB2972216

    KB2979578

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  2. Anonymous
    2014-11-04T00:28:39+00:00

    This is a Consumer-specific forum. You will find support for Windows Server in these forums: http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver

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  3. Anonymous
    2015-01-04T21:28:09+00:00

    I can´t resolve this:

    Code 66A

    Code 64C

    There are six updates than can not update and I´m tired of all days windows 7 tries unsuccesffully update:

    KB2972107

    KB2979578

    KB2972216

    KB2894854

    KB2977218

    KB2978128

    I tried to work with the following instructions but though I followed all the steps nothing worked:

    http://support.microsoft.com/kb/910336/es   (Fixit) (in this case only I can´t do these: "paso 5: usar la herramienta DISM o System Update Readiness).

    http://windows.microsoft.com/en-in/windows7/open-the-windows-update-troubleshooter      (don´t work)

    http://answers.microsoft.com/en-us/windows/forum/windows\_7-windows\_update/updates-kb2972216-and-kb2894854-fail-to-install/f64ee410-11fd-4729-8a57-bc2dc7ea6a12?rtAction=1420404249772  (don´t work)

    I have installed Windows 7 home Premium

    Thanks

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