Updates KB2972216 and KB2894854 fail to install.

Anonymous

Hi there,

The subject, windows update fails to updates and KB2894854 and keep asking to them. What should I do?

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Anonymous

Restoring from a 2 month old back up does not put your system in the clear. These things do not build up over night. You need to run Malwarebytes and ADW Cleaner on the restored system and upload log files on what has been removed. You can then see what further needs to be done.

Dear Gerry and others,

I have managed to resolve the issue by myself! Yay!!!!

So, firstly, you was right.

After I rolled back to previous back up, it was fine except one thing - I still have Login delay :(((( , but I managed to install all updates (problem one included).

Suddenly, I realized one thing! The system backup that I was on has something different from the original system state, that is while I was using original system, I have deleted all folders and files in "Installer folder" (C:\Windows\Installer).

After realization of that, I was wondering: "What will happen if I just copy all folders from present system state(the one I rolled back on) to the last one(Original state)?" Good thing is before rollback to earlier backup I have made backup (sorry for tautology).

So, after 30 minutes, now I am using my original system. I copied all folders from earlier backup back to their original place(C:\Windows\Installer), restarted pc, started windows update and waited with my fingers crossed... Whola! KB2972216 and KB2894854 are successfully installed!

Also, I have installed Malwarebytes Anti-Malware and ADW Cleaner. Anti-Malware found nothing and ADW Cleaner Found a little bit. I wiped out almost all of it except Tencent folder (it is where QQ is a Chinese messenger, I need it) and something other folders.

After that I restart my computer again and... Well, it seems that the last problem for me is Login delay.

I will be very appreciated if you can help me resolve it.

Here links for logs of Malwarebytes Anti-Malware and ADW Cleaner:

ADW: Before cleaning and after

https://mega.co.nz/#!WtkCXKgJ!ISlLf0Kst5U\_3vKWWtAL-Lye8\_42GXfOO2n8WnIaTWs

https://mega.co.nz/#!qp80CC7S!zdmzMGVje-L1C6BKPP8LoGfRfiPCCuIqDxnDq9Jx2jE

Anti-Malware:

https://mega.co.nz/#!i98nwJ5K!sBZKvgWZFgzicyYlojHIW4\_2PArahoBM2SR18pMBQ00

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Answer accepted by question author

Anonymous

Restoring from a 2 month old back up does not put your system in the clear. These things do not build up over night. You need to run Malwarebytes and ADW Cleaner on the restored system and upload log files on what has been removed. You can then see what further needs to be done.

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52 additional answers

Anonymous

2014-09-16T12:48:00+00:00
Log Name:      System

Source:        Microsoft-Windows-Kernel-PnP

Date:          15/09/2014 01:25:04

Event ID:      219

Level:         Warning

Description:

The driver \Driver\WUDFRd failed to load for the device USB\VID_147E&PID_2016\6&2d5c8a36&0&3.

Upek Biometric Touchchip Touchstrip Fingerprint Sensor

This report may be a pointer to one of your complaints.

Click on the Start button and select Control Panel, Administrative Tools, Services. Locate Windows Driver Foundation - User-mode Driver Framework in the list. Check that it has started and that the StartUp type is Automatic. If it is not set to Automatic right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Restart the computer and check whether it has started.

Does this speed up your time?

Log Name:      System

Source:        Microsoft-Windows-Wininit

Date:          15/09/2014 01:25:17

Event ID:      11

Level:        Warning

User:          SYSTEM

Description:

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

    <Security UserID="S-1-5-18" />

</System>

<EventData>

    <Data Name="StringCount">2</Data>

    <Data Name="String">C:\PROGRA~2\Linkey\IEExtension\iedll64.dll</Data>

    <Data Name="String">,C:\Windows\system32\nvinitx.dll</Data>

iedll64.dll is best removed. Select Start, Control Panel, Programs and Features, place the cursor on Linkey, right click and select Uninstall. Restart your computer. You can safely ignore nvinitx.dll.

To identify what loads when you boot use Autoruns (freeware from Microsoft).

http://technet.microsoft.com/en-us/sysinternals/bb963902

With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry and better than using msconfig.

Run Autoruns and select the Everything tab. Click File, Save and, using the scroll to the right, change the “Save as type” option from Autoruns Data (*.arn) to Text (*txt). The file name changes to AutoRuns.txt. Click the Save button and upload the file to your OneDrive as a shared file and post as a link here.

I have not yet identified why you have a problem with Net Framework. Please select Start, Control Panel, Programs and Features and post a list of the entries there referring to Net Framework.

There are no any dump files in c:\windows\minidump, is there any particular way to create them?

You have had a blue screen crash but it may not be a recurring problem. Please open cCleaner and see if the box before Memory Dumps has been checked and if Yes, uncheck the box. Memory Dumps is the fourth item under System on the Windows tab. You may find this link on using cCleaner helpful:

http://www.howtogeek.com/113382/how-to-use-ccleaner-like-a-pro-9-tips-tricks/
1. I have found Driver Foundation - User-mode Driver Framework, startup type was set to "Manual" which is pretty strange. I have changed it to automatic and power off the notebook then started it again... Still the same, long time 7~9 secs pre login time, another 5~6 secs of blank screen. My SSD is OK and shows good S.M.A.R.T state. But, somehow, I to think that maybe, the issue with login delay is really related to the fingerprint reader. What can you suggest?
2. The odd thing is I have not Linkey, neither iedll64.dll . I have searched with windows search and total commander -- nothing at all.
Now I will try other options that you suggested and let you know.

P.S.: Big thanks for help, really.
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Anonymous

2014-09-16T12:21:32+00:00

Log Name:      System

Source:        Microsoft-Windows-Kernel-PnP

Date:          15/09/2014 01:25:04

Event ID:      219

Level:         Warning

Description:

The driver \Driver\WUDFRd failed to load for the device USB\VID_147E&PID_2016\6&2d5c8a36&0&3.

Upek Biometric Touchchip Touchstrip Fingerprint Sensor

This report may be a pointer to one of your complaints.

Click on the Start button and select Control Panel, Administrative Tools, Services. Locate Windows Driver Foundation - User-mode Driver Framework in the list. Check that it has started and that the StartUp type is Automatic. If it is not set to Automatic right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Restart the computer and check whether it has started.

Does this speed up your time?

Log Name:      System

Source:        Microsoft-Windows-Wininit

Date:          15/09/2014 01:25:17

Event ID:      11

Level:        Warning

User:          SYSTEM

Description:

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

    <Security UserID="S-1-5-18" />

</System>

<EventData>

    <Data Name="StringCount">2</Data>

    <Data Name="String">C:\PROGRA~2\Linkey\IEExtension\iedll64.dll</Data>

    <Data Name="String">,C:\Windows\system32\nvinitx.dll</Data>

iedll64.dll is best removed. Select Start, Control Panel, Programs and Features, place the cursor on Linkey, right click and select Uninstall. Restart your computer. You can safely ignore nvinitx.dll.

To identify what loads when you boot use Autoruns (freeware from Microsoft).

http://technet.microsoft.com/en-us/sysinternals/bb963902

With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry and better than using msconfig.

Run Autoruns and select the Everything tab. Click File, Save and, using the scroll to the right, change the “Save as type” option from Autoruns Data (*.arn) to Text (*txt). The file name changes to AutoRuns.txt. Click the Save button and upload the file to your OneDrive as a shared file and post as a link here.

I have not yet identified why you have a problem with Net Framework. Please select Start, Control Panel, Programs and Features and post a list of the entries there referring to Net Framework.

There are no any dump files in c:\windows\minidump, is there any particular way to create them?

You have had a blue screen crash but it may not be a recurring problem. Please open cCleaner and see if the box before Memory Dumps has been checked and if Yes, uncheck the box. Memory Dumps is the fourth item under System on the Windows tab. You may find this link on using cCleaner helpful:

http://www.howtogeek.com/113382/how-to-use-ccleaner-like-a-pro-9-tips-tricks/
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Anonymous

2014-09-16T12:14:00+00:00

Hey Gerry,

Have you managed to download files that I shared on yadi.sk ?

I am really sorry, but OneDrive, Google drive and Dropbox is not available in China, where I am now. If you have problems with downloading from yadi.sk I can try to upload them on Mega.co.nz (aka megashare).

BTW, as I mentioned previously, now, when I login to windows for the first time, it takes too much time, it goes like Login screen - Automatic (I have Lenovo X220 with Fingerprint reader and use "Use Fingerprint and instead of power on button and hdd password" option) - Blank screen for 13 sec approximately (no wallpaper either).

And every time I restart or power off my notebook the system says it installing updates, very strange behavior.

Please, help.
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