As my name indicates, I am not pleased. The Creators Update issue has been going on for months. Windows checks the system to see if ok to proceed with update, update starts, update fails. Again, again and again. I turned off all updates, but as Windows 10 is a "service", it cannot be stopped permanently. Contacted Microsoft Support and had them remotely access my pc to eliminate the updates. This did not help the issue at all, as the next day everything started again. Okay, so I'll live with it, I have a big data plan at home. However, I had to work from the hotspot on my phone while I was out of town and in the background, the updates started and failed. By the time I realized what was going on, as I was shutting my pc off everytime it wasn't in use, I never received the "update failed" notification as it just restarted in the background, otherwise I would have turned all updates off each time I started my pc back up. My data bill was enormous $1000 +.
Contacted Microsoft support again yesterday and we went through step by step (no remote access this time) to stop the updates. Followed the tech's exact instructions and restarted as requested, said I should be go to go. Next day, the updates start, the updates fail. So digging through the Windows update catalog, I started at the first update that failed and did a standalone install - update was not compatible with my system. Tried the next failed update, same result - not compatible with system. Did a little searching and found out that this is an issue with several types of pc's with certain processors. Found the list of computers that the update would run on and mine was not listed.
So, long story short: Should the Windows update not catch the fact that this update would not run on this system when it checks the system before installing the update? Should the tech not have noticed when they had remote access to my pc and said it was an old version, that it was not compatible with the update? Is there any permanent way to disable these updates? Should Microsoft reimburse me for some of the excessive data charges?