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I use a cellular connection to run my computer and have to pay for my data. Right now I have 5 GB of data a month and if I was to update my computer every time Windows wants to update it, I would run out of data even if I was not going to use my computer at all. I turned of automatic updates to control it , but it is very frustrating to do this. I have to take my laptop to the library in town just to do updates. I costs me $6.00 in gas just to go to town and back. I try not to go to town more than 2 times a month.
Why is it that Microsoft has no concern about the amount of data it requires to do updates. I chatted with some arrogant support person and he treated me like an idiot and said he was going to send me some trouble shooting that might help me. He never sent me anything and I know it is because if he sent the chat transcript, he would be fired when I reported him.
Right now it is requesting an update for .9 GB. The previous update was for 2.16 GB. It happens all the time.
I want to keep my computer up to date but Microsoft makes it very difficult to do so. There has to be a way to have updates that just change a small potion of a program with out consuming so much data.
GET IT TOGETHER MICROSOFT!!!!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
46 GB's of updates, 2.5 GB's each??? What updates are you getting? I have never seen updates that large in any Windows system, including Office updates. Even service packs.
The entire Windows operating system, if downloaded would only be about 4 GB's.
I'm confused.
I get your point, but there's not much that can be done. Obviously Microsoft only sends out a patch for the code that needs to be patched (or the specific DLL files that are being replaced). You can even go into the update details and see specifically which file(s) are being replaced. They pay the bandwidth bill to send those updates out too, it's to their advantage to make them as small as they can, of course.
You still are refusing to acknowledge my point. What if I do not get to a WiFi location for a year?
I do not want a automatic update to WiFi when I get near it. So what you are asking me to use is not for me anyway.
It doesn't have to be a pain in the butt. Instead of manually going and turning your updates on and off, or whatever you're doing, just use the option I sent you instead. Then you only have to do it once, and it only takes 2 seconds, then you are done for life. No pain in the butt, no data charges.
But you do not understand why I started this thread in the first place. I started this conversation because Microsoft does not need to replace the entire program when they want to update a program and they just do not care about people that have to pay for data.
I am no idiot; I block all updates and do not do any until I go to a place with WiFi. It is a pain in the butt. At least I have a laptop so I can take it somewhere. I am not going to waste one byte of data I have to pay for on updates.
The last updates took 45 GB to install which is a huge amount of data. Almost all the updates are 2.5 GB each. It costs me over $6.00 in gas just to go where I can do updates. Some times it is not for weeks.
You start paying for data and see how you feel. You put yourself in the place of someone that lives in the middle of nowhere that has to do this.
If you work for Microsoft, you need to think more about the user.
