Dialog box appears with ! sign in a yellow triangle appears while accessing Windows Explorer

Anonymous

Original Title: explorer.exe file creating problem......

i bought an hp laptop with genuine windows 8.....

earlier it operated nycly bt nw its encountering a problem. when i switch on my lapy the home screens comes in front of me bt without doing anything suddenly desktop opens & a dialog box appear with ! sign in a yellow triangle & written explorer.exe. m facing this problem for more thn a month & my laptop z also slowed down. i have thoroughly scanned my pc with avast internet security & windows defender bt no result came out except 3 viruses which i deleted on the spot.

if any person can help me out in getting rid of this problem i will b very thankful to him/her.

thank you.

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51 answers

Anonymous

2014-04-25T18:36:29+00:00

sir the issue is not persisting in the new administrator acct.

bt m unable to locate c:\users\old_username folder i my c drive

m attaching snapshot of users folder after performing steps upto step E of step 3.....
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Anonymous

2014-04-25T18:37:43+00:00

image..
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Anonymous

2014-04-26T08:45:57+00:00

Hi Ashish,

Could you please let us know what the name of your old user account and the name of the new user account which you have recently created?

Please reply us with the required information to assist you further.
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Anonymous

2014-04-26T13:56:19+00:00

sir old account name is ashish g

new one is ashish gautam....
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Anonymous

2014-04-27T16:43:44+00:00

Hi Ashish,

Please double click on All Users folder under *c:\users* and check if you find if you find your old account name (ashish g)

Reply us with teh rquired information to assist you further.
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