Dialog box appears with ! sign in a yellow triangle appears while accessing Windows Explorer

Anonymous
2014-04-16T19:47:00+00:00

Original Title: explorer.exe file creating problem......     

i bought an hp laptop with genuine windows 8.....

earlier it operated nycly bt nw its encountering a problem. when i switch on my lapy the home screens comes in front of me bt without doing anything suddenly desktop opens & a dialog box appear with ! sign in a yellow triangle & written explorer.exe. m facing this problem for more thn a month & my laptop z also slowed down. i have thoroughly scanned my pc with avast internet security & windows defender bt no result came out except 3 viruses which i deleted on the spot.

if any person can help me out in getting rid of this problem i will b very thankful to him/her.

thank you.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

51 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-04-20T14:02:09+00:00

    hi sir,

    i performed clean boot bt the problem still continued......:-(

    i was unable to detect the problem also in clean boot enviornment.......

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-04-20T14:54:06+00:00

    Hi Ashish,

    Could you please provide us the event viewer logs to find the exact cause and to troubleshoot the issue further.

    NOTE: Try to access Windows Explorer, so that event viewer record the logs.

    Event Viewer is a tool that displays detailed information about significant events (for example, programs that don't start as expected or updates that are downloaded automatically) on your computer. Event Viewer can be helpful when troubleshooting problems and errors with Windows and other programs.

    1. Press the Windows key and X and select Event Viewer.
    2. This will bring up the Event Viewer box. Click to open the event viewer.
    3. In the left pane, expand out Windows Logs.
    4. Most of your event will be Information. You may see Yellow Warnings or Red Errors.

    For more information refer to the following link: **http://windows.microsoft.com/en-in/windows7/what-information-appears-in-event-logs-event-viewer**

    Note: Also applies for Windows 8.

    Provide us the logs to assist you further.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-04-20T18:14:59+00:00

    sir i hv found some warning sign & error messages in system log

    how can i attach those log files here??

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-04-20T18:38:41+00:00

    sir i hv saved the event files in .evtx format bt unable to attach here.....

    its showing /FUD error....

    what to do nw?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-04-21T16:39:37+00:00

    Hi Ashish,

    A private message has been sent to you to upload the logs files. Please reply us with the required information to assist you further.

    Was this answer helpful?

    0 comments