Dialog box appears with ! sign in a yellow triangle appears while accessing Windows Explorer

Anonymous
2014-04-16T19:47:00+00:00

Original Title: explorer.exe file creating problem......     

i bought an hp laptop with genuine windows 8.....

earlier it operated nycly bt nw its encountering a problem. when i switch on my lapy the home screens comes in front of me bt without doing anything suddenly desktop opens & a dialog box appear with ! sign in a yellow triangle & written explorer.exe. m facing this problem for more thn a month & my laptop z also slowed down. i have thoroughly scanned my pc with avast internet security & windows defender bt no result came out except 3 viruses which i deleted on the spot.

if any person can help me out in getting rid of this problem i will b very thankful to him/her.

thank you.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-05-14T08:55:09+00:00

    Hi Ashish,

    Method 1:

    Run Windows update troubleshooter which will automatically fix some common problems with Windows Update.

    a. Press Windows + W key on the keyboard.

    b. Type troubleshooting in the search tab and pressEnter.

    c. Click View all on left panel**.**

    d. Click Windows Update, new window will popup.

    e. Follow the on screen instructions.

    Method 2:

    I would suggest you to manually reset the Windows Updates Components

    1. Click on Start.
    2. Type CMD in search box.
    3. Right click on CMD and select Run as administrator.
    4. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the ENTER key after you type each command.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

     c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    e) Type Exit in the Command Prompt to close it.

     Now you may try running the Windows Updates and check if the above steps resolve the issue.

    For further reference, you can refer to the link:

    How do I reset Windows Update components?

    **http://support.microsoft.com/kb/971058/en-us**

    Please reply us on the status of the issue to assist you further.

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  2. Anonymous
    2014-05-12T21:52:13+00:00

    sir 1 was security related update

    2nd was normal one

    attaching screen shots

    i tried many times bt it showed "windows ran into a problem"

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  3. Anonymous
    2014-05-12T18:12:01+00:00

    Hi Ashish,

    Could you please let us know which are updates which you are not able to install?

    What happens when you try to install the update? Do you receive any error message?

    Please refer to the following link:

    Troubleshoot problems with installing updates

    http://windows.microsoft.com/en-ca/windows/troubleshoot-problems-installing-updates#1TC=windows-8

    Please reply us with the required information to assist you further.

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  4. Anonymous
    2014-05-10T13:31:26+00:00

    sir m having a problem in installing imp windows updates...

    plz assist me wat to do in this case

    earlier i installed windows updates with ease.....

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  5. Anonymous
    2014-05-10T13:05:38+00:00

    Hi Ashish,

    Thank you for keeping us posted. Please reply us with the results once you try the steps suggested in my earlier post. Best of luck for your exams.

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