Windows 8.1 will not download from the Store

Anonymous
2013-10-24T15:01:11+00:00

When I attempt to download Windows 8.1 PRO from the store I get the below message:

Store

You need to use an account with Administrator privileges to install Windows 8.1 try logging in with the user account of an administrator of this PC and trying the upgrade again.

I am logged into an administrator account.  The account is in the administrators group and I can do other administrator functions with this account.  My system has 2 administrator accounts and neither one will work.  Is there a security policy I need to change to allow the upgrade?

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2013-12-04T17:48:51+00:00

Same issue: 

Brand new Windows 8 workstation - with 100% of the updates installed and rebooted.

spent hours enabling the local admin account, creating other profiles.. running windows updates.

finally it shows up in the store - but I can't seem to download it.

The store shows up with the 8.1 upgrade - but displays the error that you have to be an administrator to install.

I uninstalled the KBKB2871389  then I downloaded it manually and  manually installed it.

After rebooting  I was able to get the 8.1 to download and install it.

Very frustrated.

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  1. Anonymous
    2014-05-10T12:02:24+00:00

    i used to have this same problem before. Yet, it has been fixed following these steps:

    1- Uninstall the update KB2871389

    2- Download it and re-install it manually

    3- Reboot your computer

    Then you can install windows update 8.1 from the windows store

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  2. Anonymous
    2014-05-10T10:41:38+00:00

    Thank you for your help. But I tried this step, yet it doesn't work. Same message still appears.

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  3. Anonymous
    2014-05-02T18:06:22+00:00

    Thanks, your answer was usefull!

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  4. Anonymous
    2014-04-26T06:55:52+00:00

    i have the same issue , and i solved it by d the following :

    • press Windows key + R key
    • Type/copy: control userpasswords2
    • Press enter
    • choose other from list you see then choose from the list administrator
    • logoff and login again then try to update ,its will work ;)

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