Windows 8.1 will not download from the Store

Anonymous

When I attempt to download Windows 8.1 PRO from the store I get the below message:

Store

You need to use an account with Administrator privileges to install Windows 8.1 try logging in with the user account of an administrator of this PC and trying the upgrade again.

I am logged into an administrator account. The account is in the administrators group and I can do other administrator functions with this account. My system has 2 administrator accounts and neither one will work. Is there a security policy I need to change to allow the upgrade?

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Anonymous

Same issue:

Brand new Windows 8 workstation - with 100% of the updates installed and rebooted.

spent hours enabling the local admin account, creating other profiles.. running windows updates.

finally it shows up in the store - but I can't seem to download it.

The store shows up with the 8.1 upgrade - but displays the error that you have to be an administrator to install.

I uninstalled the KBKB2871389 then I downloaded it manually and manually installed it.

After rebooting I was able to get the 8.1 to download and install it.

Very frustrated.

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153 additional answers

Anonymous

2013-10-25T08:59:18+00:00

Hi,

As this is an unknown issue while upgrading to Windows 8.1, I would request you to take a screen shot of the issue and save it on the computer and upload it using the add image option given in the reply section of the post.

Refer:

Take a screen capture (print your screen)

http://windows.microsoft.com/en-in/windows/take-screen-capture-print-screen#take-screen-capture-print-screen=windows-8

Please reply to us with the screen shot, so that we can assist you better.
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