Cryptographic Services failed while processing the OnIdentity() call

Anonymous
2013-11-09T16:45:39+00:00

Since UPGARDING to Windows 8.1 on October 17, 2013 have been getting the following error

Log Name:      Application

Source:        Microsoft-Windows-CAPI2

Date:          11/09/13 10:19:48 AM

Event ID:      513

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Michael-HP

Description:

Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />

    <EventID Qualifiers="0">513</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2013-11-09T15:19:48.537403000Z" />

    <EventRecordID>54879</EventRecordID>

    <Correlation />

    <Execution ProcessID="1164" ThreadID="4752" />

    <Channel>Application</Channel>

    <Computer>Michael-HP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

</Data>

  </EventData>

</Event>

Saw a similar thread Since upgrading Windows backup fails at http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/since-upgrading-windows-backup-fails-cryptographic/aee23306-09df-4182-a549-da1084e20513 and followed the advice there and didn't have issues. There was a link to EventID 513 Capi2 error at http://social.technet.microsoft.com/Forums/windows/en-US/14abbc90-cab5-4fc6-953a-96c1929f9a7b/eventid-513-capi2-error?forum=itprovistasp which goes back to 2009 slightly before Windows 8.1. In any event this article (which I only glanced at) suggest checking 1409 files for errors.

Is this problem another of the newly introduced Windows 8.1 bugs or ishere a solution that can be applied? Thanks.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-01-23T22:34:19+00:00

Hope I can help to someone.

I had the same issue with the fresh Windows 8.1 Pro.

Couldn't find answer so had to debug Windows to find a solution.

"Microsoft Link-Layer Discovery Protocol" binary is \Windows\system32\DRIVERS\mslldp.sys

Its config registry key is HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsLldp

During backup a VSS process running under NETWORK_SERVICE account calls cryptcatsvc!CSystemWriter::AddLegacyDriverFiles(), which enumerates all the drivers records in Service Control Manager database and tries opening each one of them. , The function fails on MSLLDP record with "Access Denied" error.

Turned out it fails because MSLLDP driver's security permissions do not allow NETWORK_SERVICE to access the driver record.

The binary security descriptor for the record is located here:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsLldp\Security

It should be modified, I used SC.EXE and Sysinternals' ACCESSCHK.EXE to fix it.

The original security descriptor looked like below:

>accesschk.exe -c mslldp

mslldp

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  RW S-1-5-32-549       <- these are server operators

  R  NT SERVICE\NlaSvc

No service account is allowed to access MSLLDP driver

The security descriptor for the drivers that were processed successfully looked this way:

>accesschk.exe -c mup

mup

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  R  NT AUTHORITY\INTERACTIVE

  R  NT AUTHORITY\SERVICE  <- this gives access to services

How to add access rights for NT AUTHORITY\SERVICE to MSLLDP service:

  1. Run: SC sdshow MSLLDP

You'll get something like below (SDDL language is documented on MSDN):

D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Run: SC sdshow MUP

You'll get:

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Take NT AUTHORITY\ SERVICE entry, which is (A;;CCLCSWLOCRRC;;;SU) and add it to the original MSLLDP security descriptor properly, right before the last S:(AU... group.
  2. Apply the new security descriptor to MSLLDP service :

sc sdset MSLLDP D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Check the result:

>accesschk.exe -c mslldp

mslldp

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  RW S-1-5-32-549

  R  NT SERVICE\NlaSvc

  R  NT AUTHORITY\SERVICE

  1. Run you backup app, the error is gone for my Home Server backup.

!!! Do not forget to use your security descriptor for MSLLDP driver since I guess there can be some rare cases when its different for your machine. Do not copy my SDDL descriptions, just in case. And backup the old descriptor just in case !!!

I don't know what reason MS had behind all this, probably some security concerns or probably this is just a bug. Definitely not a security problem in my environment.

Good luck!

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225 additional answers

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  1. Anonymous
    2015-11-13T21:14:02+00:00

    szz43 und Fearless96 sind die eigenen, die wirklich verdienen den Dank. szz43 war der primäre Debugger; Fearless96 hinzugefügt ein bisschen Eleganz der Methode. Ich bin nur ein Benutzer, Berichterstattung Erfolg. Gut, dass es für Sie arbeitet.

    Und hoffentlich Google übersetzt diese in etwas verständlich!

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  2. Anonymous
    2015-11-14T01:18:41+00:00

    szz43 und Fearless96 sind die eigenen, die wirklich verdienen den Dank. szz43 war der primäre Debugger; Fearless96 hinzugefügt ein bisschen Eleganz der Methode. Ich bin nur ein Benutzer, Berichterstattung Erfolg. Gut, dass es für Sie arbeitet.

    Und hoffentlich Google übersetzt diese in etwas verständlich!

    mit etwas diesem zarten ist es gut zu sehen, die Follow-Ups.  Ich danke Ihnen allen!

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  3. Anonymous
    2015-11-15T18:37:25+00:00

    I just installed the Windows 10 update to version 1511, and the access settings for mslldp reverted to previous.  I did not check to see if the CAPI2 error would reappear, but merely applied the fix again.  I hope we won't need to do this with every update.

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  4. Anonymous
    2015-11-23T18:34:01+00:00
    1. Run: SC sdshow MSLLDP

    You'll get something like below (SDDL language is documented on MSDN):

    D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    My issue is I don't get the last ''AU;FA'' when I run SC sdshow MSLLDP, my cmd ends with S-1-5-80 numbers, so am unable to copy>paste the results of  SC sdshow MUP . What causes this and how do I go about resolving it?

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