Cryptographic Services failed while processing the OnIdentity() call

Anonymous
2013-11-09T16:45:39+00:00

Since UPGARDING to Windows 8.1 on October 17, 2013 have been getting the following error

Log Name:      Application

Source:        Microsoft-Windows-CAPI2

Date:          11/09/13 10:19:48 AM

Event ID:      513

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Michael-HP

Description:

Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />

    <EventID Qualifiers="0">513</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2013-11-09T15:19:48.537403000Z" />

    <EventRecordID>54879</EventRecordID>

    <Correlation />

    <Execution ProcessID="1164" ThreadID="4752" />

    <Channel>Application</Channel>

    <Computer>Michael-HP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

</Data>

  </EventData>

</Event>

Saw a similar thread Since upgrading Windows backup fails at http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/since-upgrading-windows-backup-fails-cryptographic/aee23306-09df-4182-a549-da1084e20513 and followed the advice there and didn't have issues. There was a link to EventID 513 Capi2 error at http://social.technet.microsoft.com/Forums/windows/en-US/14abbc90-cab5-4fc6-953a-96c1929f9a7b/eventid-513-capi2-error?forum=itprovistasp which goes back to 2009 slightly before Windows 8.1. In any event this article (which I only glanced at) suggest checking 1409 files for errors.

Is this problem another of the newly introduced Windows 8.1 bugs or ishere a solution that can be applied? Thanks.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-01-23T22:34:19+00:00

Hope I can help to someone.

I had the same issue with the fresh Windows 8.1 Pro.

Couldn't find answer so had to debug Windows to find a solution.

"Microsoft Link-Layer Discovery Protocol" binary is \Windows\system32\DRIVERS\mslldp.sys

Its config registry key is HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsLldp

During backup a VSS process running under NETWORK_SERVICE account calls cryptcatsvc!CSystemWriter::AddLegacyDriverFiles(), which enumerates all the drivers records in Service Control Manager database and tries opening each one of them. , The function fails on MSLLDP record with "Access Denied" error.

Turned out it fails because MSLLDP driver's security permissions do not allow NETWORK_SERVICE to access the driver record.

The binary security descriptor for the record is located here:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsLldp\Security

It should be modified, I used SC.EXE and Sysinternals' ACCESSCHK.EXE to fix it.

The original security descriptor looked like below:

>accesschk.exe -c mslldp

mslldp

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  RW S-1-5-32-549       <- these are server operators

  R  NT SERVICE\NlaSvc

No service account is allowed to access MSLLDP driver

The security descriptor for the drivers that were processed successfully looked this way:

>accesschk.exe -c mup

mup

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  R  NT AUTHORITY\INTERACTIVE

  R  NT AUTHORITY\SERVICE  <- this gives access to services

How to add access rights for NT AUTHORITY\SERVICE to MSLLDP service:

  1. Run: SC sdshow MSLLDP

You'll get something like below (SDDL language is documented on MSDN):

D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Run: SC sdshow MUP

You'll get:

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Take NT AUTHORITY\ SERVICE entry, which is (A;;CCLCSWLOCRRC;;;SU) and add it to the original MSLLDP security descriptor properly, right before the last S:(AU... group.
  2. Apply the new security descriptor to MSLLDP service :

sc sdset MSLLDP D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Check the result:

>accesschk.exe -c mslldp

mslldp

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  RW S-1-5-32-549

  R  NT SERVICE\NlaSvc

  R  NT AUTHORITY\SERVICE

  1. Run you backup app, the error is gone for my Home Server backup.

!!! Do not forget to use your security descriptor for MSLLDP driver since I guess there can be some rare cases when its different for your machine. Do not copy my SDDL descriptions, just in case. And backup the old descriptor just in case !!!

I don't know what reason MS had behind all this, probably some security concerns or probably this is just a bug. Definitely not a security problem in my environment.

Good luck!

Was this answer helpful?

200+ people found this answer helpful.
0 comments

225 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-09-09T04:26:02+00:00

    This is PERFECT.  Lighest additional permissions, great detail.

    In Windows 10, my original MSLLDP permissions did NOT have a trailing "s:" section.

    I went from:

    D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPWPDTLOCRRC;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)

    Which is

    accesschk -v -c mslldp

    mslldp

      Medium Mandatory Level (Default) [No-Write-Up]

      RW NT AUTHORITY\SYSTEM

            SERVICE_ALL_ACCESS

      RW BUILTIN\Administrators

            SERVICE_QUERY_STATUS

            SERVICE_QUERY_CONFIG

            SERVICE_CHANGE_CONFIG

            SERVICE_INTERROGATE

            SERVICE_ENUMERATE_DEPENDENTS

            SERVICE_PAUSE_CONTINUE

            SERVICE_START

            SERVICE_USER_DEFINED_CONTROL

            DELETE

            READ_CONTROL

            WRITE_DAC

            WRITE_OWNER

      R  S-1-5-32-549

            SERVICE_QUERY_STATUS

            SERVICE_QUERY_CONFIG

            SERVICE_INTERROGATE

            SERVICE_ENUMERATE_DEPENDENTS

            SERVICE_PAUSE_CONTINUE

            SERVICE_START

            SERVICE_STOP

            SERVICE_USER_DEFINED_CONTROL

            READ_CONTROL

      R  NT SERVICE\NlaSvc

            SERVICE_QUERY_STATUS

            SERVICE_START

            SERVICE_STOP

    to:

    D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPWPDTLOCRRC;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)(A;;CC;;;S-1-5-80-242729624-280608522-2219052887-3187409060-2225943459)

    which is:

    >accesschk -v -c mslldp

    Accesschk v6.0 - Reports effective permissions for securable objects

    Copyright (C) 2006-2015 Mark Russinovich

    Sysinternals - www.sysinternals.com

    mslldp

      Medium Mandatory Level (Default) [No-Write-Up]

      RW NT AUTHORITY\SYSTEM

            SERVICE_ALL_ACCESS

      RW BUILTIN\Administrators

            SERVICE_QUERY_STATUS

            SERVICE_QUERY_CONFIG

            SERVICE_CHANGE_CONFIG

            SERVICE_INTERROGATE

            SERVICE_ENUMERATE_DEPENDENTS

            SERVICE_PAUSE_CONTINUE

            SERVICE_START

            SERVICE_USER_DEFINED_CONTROL

            DELETE

            READ_CONTROL

            WRITE_DAC

            WRITE_OWNER

      R  S-1-5-32-549

            SERVICE_QUERY_STATUS

            SERVICE_QUERY_CONFIG

            SERVICE_INTERROGATE

            SERVICE_ENUMERATE_DEPENDENTS

            SERVICE_PAUSE_CONTINUE

            SERVICE_START

            SERVICE_STOP

            SERVICE_USER_DEFINED_CONTROL

            READ_CONTROL

      R  NT SERVICE\NlaSvc

            SERVICE_QUERY_STATUS

            SERVICE_START

            SERVICE_STOP

    R  NT SERVICE\CryptSvc

    SERVICE_QUERY_CONFIG

    Just like you said.  I had paused at first since I didn't have a "S:" section.  When I read up on SDDL at https://msdn.microsoft.com/en-us/library/windows/desktop/aa379570%28v=vs.85%29.aspx

    I learned that you needed the O: G: D: and S: sections, in order.  I assumed taht if the S: section was missing from my original security descriptor, I assumed I could just add the CryptSvc declaration at the end.

    It would be nice if Microsoft released a FixIt for this.  Seems like a lot of people have it, and it is some delicate surgery to fix it.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-08-30T15:38:03+00:00

    I just confronted with this problem on Windows 8.1 after I enabled NonStop backup in Acronis TrueImage 2015.

    The solution worked perfectly, thanks!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-08-29T19:27:35+00:00

    Same issue and question, I do NOT have S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    and assume I am supposed to add the new descriptor at the end, not before the "S:(AU;FA..." entry. But would like to be certain of that before I go messing around with my system permissions. THX!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-08-28T06:35:49+00:00

    can someone post succinct steps on how to do this on Windows 10? When I run the first step, I am getting something different that szz743's steps and I'm afraid I might corrupt Windows. Just want to make sure I do everything perfectly. I am also having issues creating system image backups

    1. after Elevated Command Prompt --> SC sdshow MSLLDP, it returns:

    D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPWPDTLOCRRC;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)

    This contrasts with sz743's steps of:

    D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    Really just want to be careful when doing such a complex system permission edit. If anyone can help this would be incredibly helpful for me.

    Thank you so much.

    Was this answer helpful?

    0 comments