Cryptographic Services failed while processing the OnIdentity() call

Anonymous
2013-11-09T16:45:39+00:00

Since UPGARDING to Windows 8.1 on October 17, 2013 have been getting the following error

Log Name:      Application

Source:        Microsoft-Windows-CAPI2

Date:          11/09/13 10:19:48 AM

Event ID:      513

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Michael-HP

Description:

Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />

    <EventID Qualifiers="0">513</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2013-11-09T15:19:48.537403000Z" />

    <EventRecordID>54879</EventRecordID>

    <Correlation />

    <Execution ProcessID="1164" ThreadID="4752" />

    <Channel>Application</Channel>

    <Computer>Michael-HP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

</Data>

  </EventData>

</Event>

Saw a similar thread Since upgrading Windows backup fails at http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/since-upgrading-windows-backup-fails-cryptographic/aee23306-09df-4182-a549-da1084e20513 and followed the advice there and didn't have issues. There was a link to EventID 513 Capi2 error at http://social.technet.microsoft.com/Forums/windows/en-US/14abbc90-cab5-4fc6-953a-96c1929f9a7b/eventid-513-capi2-error?forum=itprovistasp which goes back to 2009 slightly before Windows 8.1. In any event this article (which I only glanced at) suggest checking 1409 files for errors.

Is this problem another of the newly introduced Windows 8.1 bugs or ishere a solution that can be applied? Thanks.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-01-23T22:34:19+00:00

Hope I can help to someone.

I had the same issue with the fresh Windows 8.1 Pro.

Couldn't find answer so had to debug Windows to find a solution.

"Microsoft Link-Layer Discovery Protocol" binary is \Windows\system32\DRIVERS\mslldp.sys

Its config registry key is HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsLldp

During backup a VSS process running under NETWORK_SERVICE account calls cryptcatsvc!CSystemWriter::AddLegacyDriverFiles(), which enumerates all the drivers records in Service Control Manager database and tries opening each one of them. , The function fails on MSLLDP record with "Access Denied" error.

Turned out it fails because MSLLDP driver's security permissions do not allow NETWORK_SERVICE to access the driver record.

The binary security descriptor for the record is located here:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsLldp\Security

It should be modified, I used SC.EXE and Sysinternals' ACCESSCHK.EXE to fix it.

The original security descriptor looked like below:

>accesschk.exe -c mslldp

mslldp

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  RW S-1-5-32-549       <- these are server operators

  R  NT SERVICE\NlaSvc

No service account is allowed to access MSLLDP driver

The security descriptor for the drivers that were processed successfully looked this way:

>accesschk.exe -c mup

mup

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  R  NT AUTHORITY\INTERACTIVE

  R  NT AUTHORITY\SERVICE  <- this gives access to services

How to add access rights for NT AUTHORITY\SERVICE to MSLLDP service:

  1. Run: SC sdshow MSLLDP

You'll get something like below (SDDL language is documented on MSDN):

D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Run: SC sdshow MUP

You'll get:

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Take NT AUTHORITY\ SERVICE entry, which is (A;;CCLCSWLOCRRC;;;SU) and add it to the original MSLLDP security descriptor properly, right before the last S:(AU... group.
  2. Apply the new security descriptor to MSLLDP service :

sc sdset MSLLDP D:(D;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BG)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;LCRPWP;;;S-1-5-80-3141615172-2057878085-1754447212-2405740020-3916490453)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  1. Check the result:

>accesschk.exe -c mslldp

mslldp

  RW NT AUTHORITY\SYSTEM

  RW BUILTIN\Administrators

  RW S-1-5-32-549

  R  NT SERVICE\NlaSvc

  R  NT AUTHORITY\SERVICE

  1. Run you backup app, the error is gone for my Home Server backup.

!!! Do not forget to use your security descriptor for MSLLDP driver since I guess there can be some rare cases when its different for your machine. Do not copy my SDDL descriptions, just in case. And backup the old descriptor just in case !!!

I don't know what reason MS had behind all this, probably some security concerns or probably this is just a bug. Definitely not a security problem in my environment.

Good luck!

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  2. Anonymous
    2016-06-20T10:34:32+00:00

    After you applied the fix recommended in this thread, what was the output of your show command?

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  3. Anonymous
    2016-06-20T00:10:52+00:00

    I am trying to do a  backup of my system so I can reinstall a failing Windows 10 install. Note that I said WINDOWS 10.  I have been having problems installing cumulative updates since Early May.   Unfortunately I get a

    Log Name:      Application

    Source:        Microsoft-Windows-CAPI2

    Date:          6/19/2016 4:26:55 PM

    Event ID:      513

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      StantoMF-VAIO

    Description:

    Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:

    AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

    System Error:

    Access is denied.

    .

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />

        <EventID Qualifiers="0">513</EventID>

        <Version>0</Version>

        <Level>2</Level>

        <Task>0</Task>

        <Opcode>0</Opcode>

        <Keywords>0x8080000000000000</Keywords>

        <TimeCreated SystemTime="2016-06-19T21:26:55.604284200Z" />

        <EventRecordID>17719</EventRecordID>

        <Correlation />

        <Execution ProcessID="1412" ThreadID="4048" />

        <Channel>Application</Channel>

        <Computer>StantoMF-VAIO</Computer>

        <Security />

      </System>

      <EventData>

        <Data>

    Details:

    AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

    System Error:

    Access is denied.

    </Data>

      </EventData>

    </Event>

    Note that attempting to get to support.microsoft.com by clicking on the log record takes me to the normal Microsoft marketing page not the support page where I am supposed to be going.

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  4. Anonymous
    2016-06-16T20:37:55+00:00

    Thx for your feedback it was Acronis v2016 that failed for me didn't mention it.

    Il try Macrium Business Server Plus edition because I have some VM's and servers system to backup. I don't know the program but I see a lot of positive feedback so I will give it a try and hope this solve my problem.

    That's kind of feedback I like :-) "work in progress"

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