Catalyst Control Center cannot be started (Windows 8.1) Inspiron 15R SE (Insprion 7250)

Anonymous
2013-10-18T20:43:09+00:00

It worked in Windows 8, but it won't start anymore!

No yellow triangles in the Device Manager.

Computer: Inspiron 7250

Note: This laptop has Integrated graphics. It has Intel HD Graphics 4000 + AMD Radeon 7700M Series graphics cards.

May 24, 2014 Edit: If you can't reinstall AMD using the answer below, just try searching the web for the latest drivers.

If you still need help, download this: http://ftp.dell.com/FOLDER01725911M/1/Video_Driver_9NNDW_WN_13.151.0.0_A00.EXE

and this: http://ftp.dell.com/FOLDER01708967M/1/Video_Driver_KK6CK_WN_10.18.10.3277_A00.EXE

The first link is the download for the Radeon driver, and the second one is the Intel driver. They both need to be installed for everything to work properly.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-20T08:50:06+00:00

i am also using inspiron 7520

after updating to 8.1 my amd catalyst control centre stopped wrkng

finally i got it resolved after installing "ccc2_install" in the folder path given below

C:\Program Files\AMD\CCC2\Install

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  1. Anonymous
    2014-04-27T13:18:36+00:00

    I'm using an inspiron 15r and i have the same problem....

    but reading reading your reply i tried to do....but couldnt find 'AMD' in the programfiles.Inside programfiles there is a folder called 'ATI' and i selected it.....inside it contains a folder named 'BIN' not  'CCC2'.  I'm Facing a great dilemma .please help me.

    Thanks in advance........

    i am using inspiron 15 3537 and am facing the same problem.this started wen i  upgraded to win8.1also in addition to this im having an error VIDEO_DXGKRNL_FATAL ERROR wen i start my laptop.wen i force close and restart again then i get it going.also wen i put it on sleep mode i have to restart again for the laptop to work.

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  2. Anonymous
    2014-04-22T12:42:55+00:00

    I'm using an inspiron 15r and i have the same problem....

    but reading reading your reply i tried to do....but couldnt find 'AMD' in the programfiles.Inside programfiles there is a folder called 'ATI' and i selected it.....inside it contains a folder named 'BIN' not  'CCC2'.  I'm Facing a great dilemma .please help me.

    Thanks in advance........

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  3. Anonymous
    2014-04-15T14:30:59+00:00

    i also have inspiron N7520 model, but i dont find the amd folder in program files.I found it in program files (x86) but it does not contain the cc2 install option. so i dont knw wat to do, if anybody knws wat to do pls help

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  4. Anonymous
    2014-04-11T15:46:25+00:00

    i cannot find "AMD" folder instead i have "ATI" folder in program files, and cannot resolve this issue. What sort of problem do i have? I want to solve it ASAP 

    My PC is Dell Inspiron 15R 5537

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